Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefemadrid]

Hi Team,

PLease update the time on the Stubhug Map for below event from 19:32 to 19:30.

On Your Feet
Koger Center for the Arts
Columbia, SC
Tue, Mar 26, 2024, 7:30 PM

Stubhub link : https://www.stubhub.com/on-your-feet-columbia-sc-columbia-tickets-3-26-2024/event/152168223/?

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the GA PIT section?

EVENT NAME: Korn

EVENT DATE: 10/18/24 at 630p

STUBHUB LINK: https://www.stubhub.com/korn-kansas-city-tickets-10-18-2024/event/153320714/?quantity=0&sections=637...

PRIMARY LINK: https://www.ticketmaster.com/korn-kansas-city-missouri-10-18-2024/event/06006077D3C45F4E

THANK YOU!!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect PIT1 and PIT2?

EVENT NAME: Phil Wickham and Brandon Lake

EVENT DATE: 08/16/24 at 7p

STUBHUB LINK: https://www.stubhub.com/phil-wickham-st-louis-tickets-8-16-2024/event/153234982/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/phil-wickham-brandon-lake-summer-worship-st-louis-missouri-08-16-2024/e...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect PIT1 and PIT2?

EVENT NAME: Phil Wickham and Brandon Lake

EVENT DATE: 08/09/24 at 7p

STUBHUB LINK: https://www.stubhub.com/phil-wickham-boston-tickets-8-9-2024/event/153234205/?https://www.stubhub.co...

PRIMARY LINK: https://www.ticketmaster.com/phil-wickham-brandon-lake-summer-worship-boston-massachusetts-08-09-202...

THANK YOU!!!

[mariefemadrid]

Hi Team,

Please make section Yellow Lot - KC LIVE Garage clickable in Stubhub Map for below event

Bad Bunny Parking
T-Mobile Center Parking
Kansas City, MO
Tue, Mar 26, 2024, 8:01 PM

Stubhub link : https://www.stubhub.com/parking-passes-only-bad-bunny-kansas-city-tickets-3-26-2024/event/152475110/?

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Netflix ix a Joke: Jimmy Carr

EVENT DATE: 05/08/24 at 7p

STUBHUB LINK: https://www.stubhub.com/jimmy-carr-los-angeles-tickets-5-7-2024/event/152746644/?quantity=0

PRIMARY LINK: https://www.axs.com/events/521009/netflix-is-a-joke-presents-jimmy-carr-tickets

Thank you!!!~

[katzbautista08]

Hi Team,

Please make section LAST ROW clickable on Stubhub Map for below event. One Hallelujah Wexner
Center for the Arts - Mershon Auditorium
Columbus, OH
Sat, Apr 06, 2024, 6:30 PM

Stubhub link : https://www.stubhub.com/one-hallelujah-columbus-tickets-4-6-2024/event/152788476/

[mariefemadrid]

Hi Team,

Please make section LAST ROW clickable on Stubhub Map for below event.

One HallelujahWexner
Center for the Arts - Mershon Auditorium
Columbus, OH
Sat, Apr 06, 2024, 6:30 PM

Stubhub link : https://www.stubhub.com/one-hallelujah-columbus-tickets-4-6-2024/event/152788476/

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: No Vacation 7PM
Event Date:  4/18/24 
Issue to Resolve: Please add General Admission 21+ on the map.
Primary Map Link: https://www.axs.com/events/519429/no-vacation-tickets
Screenshot of SH error: 

Thanks!

[pmarenson]

Please update the map to have a RESERVED pit. Thanks!

Stray Cats

Huber Heights, Ohio — The Rose Music Center at The Heights

8/12/24 7:30 PM

https://www.stubhub.com/stray-cats-huber-heights-tickets-8-12-2024/event/153320864/

https://www.ticketmaster.com/stray-cats-summer-tour-2024-huber-heights-ohio-08-12-2024/event/1600607...