Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have the map updated to reflect the primary?

EVENT NAME: Scotty McCreery

EVENT DATE: 5/31/24 at 730p

STUBHUB LINK: https://www.stubhub.com/scotty-mccreery-albany-tickets-5-31-2024/event/153363820/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/scotty-mccreery-albany-georgia-05-31-2024/event/22006081BDFC1AD9

THANK YOU!!!

[mrapt102]

Hello,

Can you please update your map to reflect the primary?

EVENT NAME: Parker McCollum

EVENT DATE: 09/12/24 at 7p

STUBHUB LINK: https://www.stubhub.com/parker-mccollum-grantville-tickets-9-12-2024/event/153349927/?clickref=1101l...

PRIMARY LINK: https://www.ticketmaster.com/parker-mccollum-grantville-pennsylvania-09-12-2024/event/0200607BA84B3F...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your floor updated to reflect the primary floor?

EVENT NAME: The Black Keys

EVENT DATE: 11/01/24 at 7p

STUBHUB LINK: https://www.stubhub.com/the-black-keys-boston-tickets-11-1-2024/event/153334010/?quantity=0&sections...

PRIMARY LINK: https://www.ticketmaster.com/the-black-keys-international-players-tour-boston-massachusetts-11-01-20...

THANKL YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary floor?

EVENT NAME: Kesha

EVENT DATE: 07/03/24 at 9p

STUBHUB LINK: https://www.stubhub.com/kesha-atlantic-city-tickets-7-3-2024/event/153349991/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/kesha-atlantic-city-new-jersey-07-03-2024/event/0200607BD27F7155

THANK YOU!!!!

[natetomas09]

Event name - AJR Inglewood

Event date - July 14, 2024

Link to event on stubhub - https://www.stubhub.com/ajr-inglewood-tickets-7-14-2024/event/152580678/?quantity=2

Link to correct map - https://www.ticketmaster.com/ajr-the-maybe-man-tour-inglewood-california-07-14-2024/event/09005F673F...

Issue: Stubhub map does not appropriately include FLOOR section, closest to the stage, in front of sections A-B-C-D-E

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Sam Hunt

EVENT DATE: 07/11/24 at 7p

STUBHUB LINK: https://www.stubhub.com/sam-hunt-camden-tickets-7-11-2024/event/153350007/?quantity=0

PRIMARY LINK: https://concerts.livenation.com/sam-hunt-locked-up-tour-2024-camden-new-jersey-07-11-2024/event/0200...

Thank you!!!

[Indiana_Jones]

Please fix Eric Clapton at Hollywood Bowl in Hollywood on Sat Oct 12. There needs to be Reserved Pool Seating. Sections A-E. Thank you.

Stubhub Map: https://www.stubhub.com/eric-clapton-los-angeles-tickets-10-12-2024/event/153349851/?quantity=2&sect...

Ticketmaster: https://www.ticketmaster.com/eric-clapton-hollywood-california-10-12-2024/event/0B00607B9E471CDF?_gl...

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Sam Hunt

EVENT DATE: 09/24/24 at 730p

STUBHUB LINK: https://www.stubhub.com/sam-hunt-winnipeg-tickets-9-24-2024/event/153350343/?quantity=0&sections=&ti...

PRIMARY LINK: https://www.ticketmaster.ca/sam-hunt-locked-up-tour-2024-winnipeg-manitoba-09-24-2024/event/1100607B...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to show the pit on the floor?

EVENT NAME: The Black Keys

EVENT DATE: 11/02/24 at 7p

STUBHUB LINK: https://www.stubhub.com/the-black-keys-baltimore-tickets-11-2-2024/event/153348931/?quantity=0&price...

PRIMARY LINK: https://www.ticketmaster.com/the-black-keys-international-players-tour-baltimore-maryland-11-02-2024...

THANK YOU!!!

[Mauflores]

Hi Team,

Seeking your assistance to add Section GA Standing and GA Seating on event map for below event:

Event Name: Teddy Thompson
Venue: 3TEN Austin City Limits Live, Austin, TX
Event Date & Time: Apr 21, 2024, 8:00 PM
Stubhub Link: https://www.stubhub.com/teddy-thompson-austin-tickets-4-21-2024/event/153082358/
Primary Link: https://www.axs.com/events/531754/teddy-thompson-tickets/staticDetails