Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Glass Animals

EVENT DATE: 09/14/24 at 745p

STUBHUB LINK: https://www.stubhub.com/glass-animals-inglewood-tickets-9-14-2024/event/153369300/?quantity=0&sectio...

PRIMARY LINK: https://www.ticketmaster.com/human-musical-group-sensations-glass-animals-inglewood-california-09-14...

THANK YOU!!!

[Mauflores]

Hi Team,

Seeking your assistance to fix Stubhub map for below event.  100 level Sections must be Unreserved General Admission and add all 100 level WC Sections:

Event Name: Excision
Venue: Kia Forum, Inglewood, CA
Event Date & Time: Apr 13, 2024, 6:00 PM
Stubhub Link: https://www.stubhub.com/excision-inglewood-tickets-4-13-2024/event/152747064/
Primary Link: https://www.ticketmaster.com/event/09005F8C0F9459D1?

[SH123]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name:

Chris Tomlin - Holy Forever World Tour

Venue: Canton Civic Center — Canton, Ohio
Event Date & Time: Fri · Oct 25, 2024 · 7:00 PM
Stubhub Link: https://www.stubhub.com/chris-tomlin-canton-tickets-10-25-2024/event/153274862
Primary Link:https://www.ticketmaster.com/event/05006072ADB81E4F?CAMEFROM=CFC_TRANSPARENT_PRODUCTIONS_WEB_ARTIST_...

Thank you!

[katzbautista08]

Hi Team,

Seeking your assistance to add Party Pit General Admission and General Admission Section for below event:

Event Name: Ian Munsick
Venue: Deadwood Mountain Grand, Deadwood, SD
Event Date & Time: Jun 08, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/ian-munsick-deadwood-tickets-6-8-2024/event/152666120/
Primary Link: https://www.ticketmaster.com/ian-munsick-deadwood-south-dakota-06-08-2024/event/1E005F769B350F92

Thanks!

[RmOropesa]

Hi Team,

Seeking your assistance to add the GA PIT SECTION for the event map below;

Event Name: Kane Brown
Venue: York Fair|York, PA
Event Date & Time: Fri, Jul 19, 2024, 8:00 PM

StubHub Link: https://www.stubhub.com/kane-brown-york-tickets-7-19-2024/event/152481340/?quantity=0https://www.stu...

Primary Link: https://www.etix.com/ticket/p/91566373/kane-brown-york-york-state-fair

[mariefemadrid]

Hi Team,

Requested for Orchestra section to be interactive for the event below:

Zemfira

Fillmore Miami Beach at Jackie Gleason Theater|Miami Beach, FL

Wed, Apr 17, 2024, 9:00 PM

https://www.stubhub.com/zemfira-miami-beach-tickets-4-17-2024/event/152790004/?quantity=2

https://concerts.livenation.com/zemfira-miami-beach-florida-04-17-2024/event/0D005F8CEEBF2226?_gl=1*...

Thank you!

[BMakler78]

Paul Weller

Sept. 7, 2024

Kings Theatre Brooklyn

CURRENT SH: https://www.stubhub.com/paul-weller-brooklyn-tickets-9-7-2024/event/153400568/

Need map with all the separate sections in Orchestra and Mezzanine, such as you have for this event at the same venue:

https://www.stubhub.com/super-freak-the-rick-james-story-brooklyn-tickets-4-14-2024/event/153064415/...

[Mauflores]

Hi Team,

Asking for your assistance in adding the map for this event, i attached the actual map on this request.

Event:The Lion King
Venue:Ohio Theatre - Columbus
Date: Sat, Jun 29, 2024, 2:00 PM

Stubhub Link: https://www.stubhub.com/disney-s-the-lion-king-columbus-columbus-tickets-6-29-2024/event/151735905/?...

Primary Link: https://www.ticketmaster.com/disneys-the-lion-king-columbus-ohio-06-29-2024/event/05006038C83C5B2D?l...  

[pmarenson]

Please update the map to include the LOGE section. Thanks!

Tori Kelly

Riviera Theatre- Chicago, IL

9/28/24 7:30PM

https://www.stubhub.com/tori-kelly-chicago-tickets-9-28-2024/event/153389044/

https://www.axs.com/events/540612/tori-kelly-tickets

[mrapt102]

Hello,

Can you please have your map updated to reflect a SEATED floor and not a GA floor?

EVENT NAME: Sam Hunt

EVENT DATE: 09/24/24 at 730p

STUBHUB LINK: https://www.stubhub.com/sam-hunt-winnipeg-tickets-9-24-2024/event/153350343/?quantity=0&sections=157...

PRIMARY LINK: https://www.ticketmaster.ca/sam-hunt-locked-up-tour-2024-winnipeg-manitoba-09-24-2024/event/1100607B...

THANK YOU!!!