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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect a pit like the primary?

 

EVENT NAME: Walker Hayes

EVENT DATE: 08/12/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/walker-hayes-bend-tickets-8-12-2024/event/153376343/?quantity=0&sections=&ti...

 

PRIMARY LINK: https://concerts.livenation.com/walker-hayes-same-drunk-tour-bend-oregon-08-12-2024/event/0F00607DE8...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the pit on the primary?

 

EVENT NAME: Miranda Lambert

EVENT DATE: 08/30/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/miranda-lambert-canandaigua-tickets-8-30-2024/event/153386426/?quantity=0&se...

 

PRIMARY LINK: https://www.ticketmaster.com/miranda-lambert-canandaigua-new-york-08-30-2024/event/00006082B10138B4

 

THANK YOU!!!

Reply
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Requesting to add EARLY BIRD (PRE-SALE) and EXPRESS LINE (EXPEDITED ENTRY) section on Stubhub map for the event below:

 

Sullivan King
11:11|El Paso, TX
Sat, Jun 01, 2024, 9:00 PM

 

https://wl.seetickets.us/event/SULLIVAN-KING-El-Paso-TX/590145?afflky=SteveVerdugo


https://www.stubhub.com/sullivan-king-el-paso-tickets-6-1-2024/event/153115086/?quantity=2

Thank you

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the floor from the primary?

 

EVENT NAME: Fuerza Regida

EVENT DATE: 07/07/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/fuerza-regida-fresno-tickets-7-7-2024/event/153396930/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/fuerza-regida-pero-no-te-enamores-fresno-california-07-07-2024/event/1C...

 

THANK YOU!!!

Reply
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ayoneil
Zamboni Driver

Re: Map Errors on Site

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gaugie999
Pit Crew

Re: Map Errors on Site

Every Inter Miami CF home game parking.  The Green lots that are selling for under $75 are 99.9999 percent general lots. Stubhub knows about this issue and refuses to fix it. My guess is it's the same seller 

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efinch
Waterboy

Re: Map Errors on Site

Taylor Swift Vancouver map seating may be off- for example section 215- on ticketmaster it is slightly ahead of diamond stage while on stubhub it’s behind diamond

Wrong?: https://www.stubhub.ca/taylor-swift-vancouver-tickets-12-6-2024/event/152543798/?backUrl=%2Fsecure%2...

Right?: https://www.ticketmaster.ca/taylor-swift-the-eras-tour-vancouver-british-columbia-12-06-2024/event/1...
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add EARLY BIRD and EXPRESS LINE sections for below event:


Event Name: Sullivan King
Venue: 11:11, El Paso, TX
Event Date & Time: Jun 01, 2024, 9:00 PM


Stubhub Link: https://www.stubhub.com/sullivan-king-el-paso-tickets-6-1-2024/event/153115086/?sections=&ticketClas...
Primary Link: https://wl.seetickets.us/event/SULLIVAN-KING-El-Paso-TX/590145?afflky=SteveVerdugo


Thank you!

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pmarenson
Rookie

Re: Map Errors on Site

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update Stubhub map for this Event Morgan Jay 11/16/2024  to match the map o the Primary market with  link below for reference :

 

https://concerts.livenation.com/morgan-jay-aphrodesia-tour-atlanta-georgia-11-16-2024/event/0E006061...

 

 

Thanks,

Jona

Reply
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