Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[pmarenson]

Please fix the map to have a GA FLOOR.

Chevelle

The Wellmont Theatre- Montclair, NJ

8/3/24 7:30PM

https://www.stubhub.com/chevelle-montclair-tickets-8-3-2024/event/153434219/

https://www.ticketmaster.com/chevelle-montclair-new-jersey-08-03-2024/event/02006089C45B2EE4

[babbanation]

Death Cab for Cutie/The Postal Service

May 6th, 2024

Description: Missing upper and lower boxes (on right and left sides of venue) in dropdowns when trying to sell.

Link on StubHub

Photo of Correct Map

Source: https://www.pabsttheatergroup.com/venues/miller-high-life-theatre

[babbanation]

Lower Box location is still incorrect on StubHub map (looks like they are very far away from the stage when in reality they are right next to it). Can you please fix?

[JONA]

Hi Team,

Kindly add  Stubhub map  for this Event  Christone "Kingfish" Ingram 05/16/2024 8:00 PM Show with Primary link below for reference:

https://thecenterforthearts.my.salesforce-sites.com/ticket/#/events/a0SUZ000000Hcor2AC

Thanks,

Jona 

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary map?

EVENT NAME: Corinne Bailey Rae

EVENT DATE: 08/07/24 at 730p

STUBHUB LINK: https://www.stubhub.com/corinne-bailey-rae-indianapolis-tickets-8-7-2024/event/153434135/?quantity=0...

PRIMARY LINK: https://concerts.livenation.com/corinne-bailey-rae-plum-red-lipstick-indianapolis-indiana-08-07-2024...

THANK YOU!!!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and add these sections:
300 RIGHT FIELD
309 LEFT FIELD

Event: Aberdeen Ironbirds at Hudson Valley Renegades

Venue:Heritage Financial Park
Date: Fri, Apr 19, 2024, 7:05 PM

Stubhub Link: https://www.stubhub.com/hudson-valley-renegades-wappingers-falls-tickets-4-19-2024/event/152236553/

Primary Link: https://www.ticketmaster.com/event/00005F9BA0281D50?wt.mc_id=EML_TMNT740457_211556_0%5BPC_eventImage...

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and make Floor section as seated and not General Admission:

Event:Phil Wickham and Brandon Lake
Venue:Angel of the Winds Arena
Date:Sun, Aug 25, 2024, 7:00 PM

Stubhub Link:https://www.stubhub.com/phil-wickham-everett-tickets-8-25-2024/event/153234363/?sections=1619441&tic...

Primary Link: https://www.ticketmaster.com/phil-wickham-brandon-lake-summer-worship-everett-washington-08-25-2024/...

[pmarenson]

Please up the seating map for the following event:

The Gaslight Anthem

MGM Music Hall at Fenway- Boston, MA

8/18/24 7PM

https://www.stubhub.com/gaslight-anthem-boston-tickets-8-18-2024/event/153272306/

https://www.ticketmaster.com/the-gaslight-anthem-boston-massachusetts-08-18-2024/event/0100606CA64E3...

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: An Evening with Mk.gee 8PM
Event Date: 5/18/24 
Issue to Resolve: Please update map and add missing sections as shown on the primary map 
Primary Map Link: https://concerts.livenation.com/an-evening-with-mkgee-philadelphia-pennsylvania-05-18-2024/event/020...
Screenshot of SH error: 

Thanks!

[Kaela]

BARENAKED LADIES - Thurs June 27 2024 @ 6:30 PM

Sobeys Stadium, Toronto, Ontario, Canada

The floor is all seated (Sections 1 to Sections 12) but this is not indicated on seating map in the current listing.

Please correct asap, thank you.

Current StubHub Listing Link - https://www.stubhub.ca/barenaked-ladies-north-york-tickets-6-27-2024/event/153444508/?quantity=2

Correct Ticketmaster Link - https://www.ticketmaster.ca/barenaked-ladies-toronto-ontario-06-27-2024/event/1000608BB8E621BA