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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Koe Wetzel

Santander Arena Reading, PA

Sat, Aug 31, 2024, 7:00 PM

 

Kindly add section 313 on the event map.

 

Link to the event on StubHub.com:

https://www.stubhub.com/koe-wetzel-reading-tickets-8-31-2024/event/153349931/


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/koe-wetzel-reading-pennsylvania-08-31-2024/event/02006075B1884AE8

 

Thanks!

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ldrtix
Zamboni Driver
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the floor on the primary?

 

EVENT NAME: Lee Brice

EVENT DATE: 09/19/24 at 730p

 

STUBHUB LINK: https://www.stubhub.com/lee-brice-saginaw-tickets-9-19-2024/event/153415431/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/lee-brice-saginaw-michigan-09-19-2024/event/08006083A33230D4

 

THANK YOU!!!

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add EARLY BIRD and EXPRESS LINE sections for below event:


Event Name: Sullivan King
Venue: 11:11, El Paso, TX
Event Date & Time: Jun 01, 2024, 9:00 PM


Stubhub Link: https://www.stubhub.com/sullivan-king-el-paso-tickets-6-1-2024/event/153115086/?sections=&ticketClas...
Primary Link: https://wl.seetickets.us/event/SULLIVAN-KING-El-Paso-TX/590145?afflky=SteveVerdugo


Thank you!

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary?

 

EVENT NAME: Ice Cube

EVENT DATE: 07/30/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/ice-cube-columbus-tickets-7-30-2024/event/153432710/?quantity=0&sections=457...

 

PRIMARY LINK: https://www.ticketmaster.com/ice-cube-columbus-ohio-07-30-2024/event/05006089881D143C

 

THANK YOU!!!

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add BALCONY (left, right, center), REAR FLOOR (left, right), MAIN FLOOR (left, right) and PIT (left, right, center) sections for below event:


Event Name: Morgan Jay
Venue: Buckhead Theatre, Atlanta, GA
Event Date & Time: Nov 16, 2024, 7:00 PM


Stubhub Link: https://www.stubhub.com/morgan-jay-atlanta-tickets-11-16-2024/event/153250069/?quantity=0
Primary Link: https://concerts.livenation.com/morgan-jay-aphrodesia-tour-atlanta-georgia-11-16-2024/event/0E006061...


Thank you!

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robstein10
Team Mascot

Re: Map Errors on Site

Trying to post for sale, but missing a whole section on map to post properly:

Event: Canada F1 GP 2024 - 3 Day Pass
Date: (June 7-9)
Link: https://www.stubhub.ca/canadian-grand-prix-tickets/grouping/41488
Missing: Terrace 21 (it's a whole section beside grandstand 21) - https://gpcanada.ca/en/tickets/terrace-21/

 

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pmarenson
Rookie

Re: Map Errors on Site

Please update to include a GA and VIP section

 

Ladyland 2024

Under the K Bridge Park- Brooklyn, NY

6/28/24

 

https://www.stubhub.com/ladyland-new-york-tickets-6-28-2024/event/153444530/

 

https://www.axs.com/events/543492/ladyland-2024-pride-weekend-friday-tickets

 

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map for this event, i attached an actual map on this request.

Event:Violent Femmes
Venue: Masonic Temple - Detroit
Date:Sat, May 18, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/violent-femmes-detroit-tickets-5-18-2024/event/153241216/?quantity=2

Primary Link: https://tix.axs.com/BD0GBwAAAAAGyiRoAQAAAACw%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC1RoZSBNYXNvbmljAP%2f%2f%2...Screenshot 2024-04-19 220941.png

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