Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Dhaug28]

Lainey Wilson
London, Ontario 10/24/24
Check out this cool event Lainey Wilson on Thu, Oct 24 @7:00 PM!

https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...

[E5150_Julian]

WRONG:

https://www.stubhub.com/formula-1-global-miami-gardens-tickets-5-5-2024/event/151942390/

CORRECT:

https://www.ticketmaster.com/miami-grand-prix-beach-grandstands-sunday-miami-gardens-florida-05-05-2...

https://www.ticketmaster.com/miami-grand-prix-marina-grandstands-sunday-miami-gardens-florida-05-05-...

https://www.ticketmaster.com/miami-grand-prix-turn-1-north-miami-gardens-florida-05-05-2024/event/0D...

https://www.ticketmaster.com/miami-grand-prix-turn-18-grandstand-miami-gardens-florida-05-05-2024/ev...

[liricksa]

Trying to list a parking pass for: 

Red River Showdown

October 12, 2024

Parking pass 

3200 Hamilton St.   

3200 Hamilton st. is not there for me to list the parking pass.    How do I list the parking pass?  

Oklahoma Sooners Football Tickets - StubHub

[pmarenson]

Please update the map to have a Reserved Center, Reserved Left and Reserved Right section. Thanks

Girl in Red

Red Rocks- Morrison, CO

5/25/24 7PM

https://www.axs.com/events/529876/girl-in-red-tickets

[pmarenson]

Please update the map to include the GA PIT section. Thanks.

My Morning Jacket

Masonic Tempre Theatre- Detroit, MI

7/2/24 7PM

https://www.stubhub.com/my-morning-jacket-detroit-tickets-7-2-2024/event/153466163/?sections=1446737...

https://www.axs.com/events/544130/my-morning-jacket-tickets

[quantumnavy]

Jim Breuer - Orlando, FL on Thursday May 9, 2024; seating map is incorrect.  This is NOT a General Admission event.

[quantumnavy]

Jim Breuer Orlando, FL 5/9/24 - not a GA event!  seating map on SH is wrong

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated show?

EVENT NAME: Steve Earle

EVENT DATE: 06/30/24 at 8p

STUBHUB LINK: https://www.stubhub.com/steve-earle-fort-worth-tickets-6-30-2024/event/153473463/?quantity=2&section...

PRIMARY LINK: https://www.ticketmaster.com/steve-earle-fort-worth-texas-06-30-2024/event/0C006093D39639B3

THANK YOU!!!

[pmarenson]

Please put up the correct seating map

Ken Carson

8/7/24

Masonic Temple Theatre- Detroit, MI

https://www.stubhub.com/ken-carson-detroit-tickets-8-7-2024/event/153493377/

https://www.axs.com/events/552580/ken-carson-tickets

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: REO Speedwagon  8PM
Event Date: 5/4/24
Issue to Resolve: Please update and change location for this event  from El Reno to  "Concho, OK"
Primary Map Link: https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/selectPerformance?performance_id=7...
Screenshot of SH error: 

Thanks!