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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Indiana_Jones
Pit Crew

Re: Map Errors on Site

For Jerry Seinfeld in Boise, ID on Thurs Sept 5, please update an accurate reserved seating chart. Thank you.

 

Stubhub Map: https://www.stubhub.com/jerry-seinfeld-boise-tickets-9-5-2024/event/153556294/?listingId=7403585322&...

 

Ticketmaster: https://www.ticketmaster.com/event/1E00609ED21843CA?referrer=https%3A%2F%2Fwww.ticketmaster.com%2Fje...

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mishap88
Team Mascot

Re: Map Errors on Site

Event Name: T20 Cricket World Cup

Event Date; various, 8 matches in total - specifically the ones being played at the new Nassau County International Cricket Stadium in East Meadows, NY

Stubhub Link:  https://www.stubhub.com/nassau-county-international-cricket-stadium-tickets/venue/150072550/

Updated map at:  https://tickets.t20worldcup.com/selection/event/seat?perfId=10228979117691&choiceSelectionDone=true&...

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pmarenson
Rookie

Re: Map Errors on Site

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Childish Gambino 8PM
Event Date: 8/21/24 
Issue to Resolve: Please update/fix and add the map based on the map that is placed in the primary link.
Primary Map Link: https://www.ticketmaster.com/childish-gambino-the-new-world-tour-philadelphia-pennsylvania-08-21-202...
Screenshot of SH error: 

katzbautista08_0-1715818852785.png

Thanks!

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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to update the parking map for the event below:

Lynyrd Skynyrd Parking

Ameris Bank Amphitheatre Parking|Alpharetta, GA

Thu, Sep 05, 2024, 6:31 PM

 

https://www.stubhub.com/parking-passes-only-lynyrd-skynyrd-alpharetta-tickets-9-5-2024/event/1525254...

https://concerts.livenation.com/premier-parking-lynyrd-skynyrd-zz-top-alpharetta-georgia-09-05-2024/...

Thank you

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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please, kindly update the Stubhub Map for the below event using the below primary link.

 

Childish Gambino
Wells Fargo Center-PA
Philadelphia, PAWed, Aug 21, 2024, 8:00 PM

 

https://www.ticketmaster.com/childish-gambino-the-new-world-tour-philadelphia-pennsylvania-08-21-202...

 

Thank you!

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mrapt102
Rookie

Re: Map Errors on Site

Hello,


Can you please have your map updated updated to reflect the primary?

 

EVENT NAME: Ana Barbara

EVENT DATE: 11/09/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/ana-barbara-miami-beach-tickets-11-9-2024/event/153571002/?sections=1958973&...

 

PRIMARY LINK: https://www.ticketmaster.com/ana-barbara-reina-grupera-tour-2024-miami-beach-florida-11-09-2024/even...

 

THANK YOU!!!!

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the floor on the primary?

 

EVENT NAME: Christian Nodal

EVENT DATE: 09/20/24 at 8p

 

STUBHUB LINK: https://www.stubhub.com/christian-nodal-san-jose-tickets-9-20-2024/event/153391466/?quantity=4

 

PRIMARY LINK: https://www.ticketmaster.com/christian-nodal-pal-cora-tour-san-jose-california-09-20-2024/event/1C00...

 

THANK YOU!!!

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update the Stubhub Map for the below event.

 

Childish Gambino

Xcel Energy Center|Saint Paul, MN

Wed, Oct 02, 2024, 8:00 PM

 

Primary Link : https://www.ticketmaster.com/childish-gambino-the-new-world-tour-saint-paul-minnesota-10-02-2024/eve...

Stubhub Map: https://www.stubhub.com/childish-gambino-saint-paul-tickets-10-2-2024/event/153562046/?quantity=0&pr...

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