Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Kirk Franklin

EVENT DATE: 09/07/24 at 7p

STUBHB LINK: https://www.stubhub.com/kirk-franklin-baltimore-tickets-9-7-2024/event/153599053/?quantity=2

PRIMARY LINK: https://www.ticketmaster.com/kirk-franklin-reunion-tour-2024-baltimore-maryland-09-07-2024/event/150...

THANK YOU!!!

[angeldulce18]

Hi Team,

Please update the VIP section as a one section only. 

Cody Johnson

Fifth Third Bank Stadium

Kennesaw, GA

Sat, Jun 29, 2024, 5:45 PM

Stubhub Link:

Cody Johnson Tickets - Cody Johnson Concert Tickets and Tour Dates - StubHub

[JONA]

Hi Team,

Kindly update StubHub map and add BALCONY with specific SECTIONS below: for this event Danny Ocean 9/15/24 to match the map on the primary market with link below for reference:

BALC AA
BALC BB
BALC CC
BALC DD
BALC EE
BALC FF
BALC HH
BALC JJ
BALC KK

https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/showManifest

Thanks,
Jona

[lotus_gaymarie]

Event:

NEEDTOBREATHE Parking

Everwise Amphitheater at White River State Park Parking | Indianapolis, IN

Wed, May 22, 2024, 7:01 PM

Kindly add parking map for this event.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-needtobreathe-indianapolis-tickets-5-22-2024/event/15231...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/05005F2BE6913047

Thanks!

[lotus_gaymarie]

Event:

NEEDTOBREATHE Parking

Everwise Amphitheater at White River State Park Parking | Indianapolis, IN

Wed, May 22, 2024, 7:01 PM

Kindly add parking map for this event.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-needtobreathe-indianapolis-tickets-5-22-2024/event/15231...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/05005F2BE6913047

Thanks!

[pmarenson]

Please add the pit section

Johnny Marr & James

Masonic Cathedral Theatre- Detroit, MI

10/15/24 6:30PM

https://www.stubhub.com/johnny-marr-detroit-tickets-10-15-2024/event/153533343/

https://www.axs.com/events/559837/johnny-marr-james-tickets

[aj123]

Hi Team,

Seeking your assistance to replace General Admission section to Floor 5 section for below event:

Event Name: Sheng Wang
Venue: The Wiltern, Los Angeles, CA
Event Date & Time: May 31, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/sheng-wang-los-angeles-tickets-5-31-2024/event/153085988/?quantity=2
Primary Link: https://concerts.livenation.com/sheng-wang-los-angeles-california-05-31-2024/event/0900604CC340346B

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in adding the BALCONY section for this event:

Event:DeeBaby
Venue:House of Blues Houston
Date:Mon, Jun 17, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/deebaby-houston-tickets-6-17-2024/event/153479359/?quantity=0&sections=45035...

Primary Link: https://concerts.livenation.com/deebaby-houston-texas-06-17-2024/event/3A00609488BE2B7C 

[katzbautista08]

Hi Team,

Seeking your assistance to make Floor Reserved Sec to Floor Unreserved GA Section for below event:

Event Name: Angel Olsen
Venue: The Vogel at Count Basie Center for the Arts, Red Bank, NJ
Event Date & Time: Sep 30, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/angel-olsen-red-bank-tickets-9-30-2024/event/153436380/
Primary Link: https://www.ticketmaster.com/event/1D006089F0314375?

Thanks!

[SH123]

Hi Team,Seeking your assistance to correct the map for below event:
Event Name: DeeBaby
Venue:House of Blues Houston|Houston, TX
Event Date & Time:Mon, Jun 17, 2024, 7:00 PM
Stubhub Link:https:// www.stubhub.com/deebaby-houston-tickets-6-17-2024/event/153479359/ 
Primary Link:https:// concerts.livenation.com/deebaby-houston-texas-06-17-2024/event/3A00609488BE2B7C