Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[BMakler78]

The Hold Steady

Jun 28, 2024, 9:30 pm

https://www.stubhub.com/the-hold-steady-evanston-tickets-6-28-2024/event/153334983/

Need to include reserved seating chart. Event is sold out on primary (https://www.ticketweb.com/event/sold-out-the-space-tickets/13370704) but you have the correct seating chart for other events at this venue, such as: https://www.stubhub.com/over-the-rhine-evanston-tickets-7-11-2024/event/153357399

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Hot In Herre  9PM
Event Date: 8/2/2024
Issue to Resolve: Please update and add missing section GENERAL ADMISSION on the map. And make it clickable/interactive.
Primary Map Link: https://www.axs.com/events/569596/hot-in-herre-tickets?skin=firstavenue
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Kevin Hart: Acting My Age 0730PM
Event Date: 10/11/2024 
Issue to Resolve: Requesting to please add correct Stubhub link for this event
Primary Map Link: https://concerts.livenation.com/kevin-hart-acting-my-age-phoenix-arizona-10-11-2024/event/1900608BED...
Screenshot of SH error:

Thanks!

[RmOropesa]

Hi team,

kindly make the Stubhub map interactive for the event below;

Angel Olsen

Door Community Auditorium|Fish Creek, WI

Fri, Sep 20, 2024, 7:00 PM

Stubhub link: https://www.stubhub.com/angel-olsen-fish-creek-tickets-9-20-2024/event/153615582/?quantity=0

[RmOropesa]

hi team,

please add the mission sections (BB and CC) for the below event; 

Excision

The Criterion OKC|Oklahoma City, OK

Wed, Jun 19, 2024, 6:30 PM

Stubhub link: https://www.stubhub.com/excision-oklahoma-city-tickets-6-19-2024/event/152265491/?quantity=2

[SH123]

REQUESTING FOR SH MAPPING

 Event Name: Hermanos Gutierrez 6:30 PM

Event Date:  Aug 06, 2024

Primary link:  https://www.etix.com/ticket/p/51429595/hermanos-guti%C3%A9rrez-forest-grove-mcmenamins-grand-lodge
Issue to resolve: Please add sections A,B,C

[angeldulce18]

Hi Team,

Please update and fix not interactive seating map for the following event:

Angel Olsen

Door Community Auditorium

Fish Creek, WI

Fri, Sep 20, 2024, 7:00 PM\

Stubhub Link:

Angel Olsen Tickets - Angel Olsen Concert Tickets and Tour Dates - StubHub

[angeldulce18]

Hi Team, 

Please update incorrect event map to make all Floor and Bleachers sec. as General Admission Seating section. Kindly refer to primary link provided. 

Sublime with Rome

California Mid-State Fair

Paso Robles, CA

Fri, Jul 19, 2024, 7:30 PM

Stubhub Link:

Sublime With Rome Tickets - StubHub

Primary Link:

Sublime with Rome | Mid-State Fair (evenue.net)

[angeldulce18]

Hi Team,

Please update and add missing Balcony section on the following event:

Danny Ocean

Roseland Theater

Portland, OR

Sun, Sep 15, 2024, 8:00 PM

Stubhub Link:

Danny Ocean Tickets - StubHub

Primary Link:

Danny Ocean Tickets | Portland, OR | Roseland Theater (etix.com)

[lotus_gaymarie]

Event:

Christopher Cross

House of Blues Houston | Houston, TX

Sat, Aug 17, 2024, 7:00 PM

Kindly update the event map and add the following map sections:

Gold Circle Right and Left

Floor Right and Left

Tables

Balcony Center, Right and Left

Link to the event on StubHub.com:

https://www.stubhub.com/christopher-cross-houston-tickets-8-17-2024/event/153607857/

Link to the event from the primary ticket provider:

https://concerts.livenation.com/christopher-cross-houston-texas-08-17-2024/event/3A0060ADA0971E96

Thanks!