- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Please update and fix not interactive seating map for the following event:
Hi Team,
Please update incorrect event map to make all Floor and Bleachers sec. as General Admission Seating section. Kindly refer to primary link provided.
Sublime with Rome
California Mid-State Fair
Paso Robles, CA
Fri, Jul 19, 2024, 7:30 PM
Stubhub Link:
Sublime With Rome Tickets - StubHub
Primary Link:
Sublime with Rome | Mid-State Fair (evenue.net)
Hi Team,
Please update and add missing Balcony section on the following event:
Danny Ocean
Roseland Theater
Portland, OR
Sun, Sep 15, 2024, 8:00 PM
Stubhub Link:
Primary Link:
Danny Ocean Tickets | Portland, OR | Roseland Theater (etix.com)
Event:
Christopher Cross
House of Blues Houston | Houston, TX
Sat, Aug 17, 2024, 7:00 PM
Kindly update the event map and add the following map sections:
Gold Circle Right and Left
Floor Right and Left
Tables
Balcony Center, Right and Left
Link to the event on StubHub.com:
https://www.stubhub.com/christopher-cross-houston-tickets-8-17-2024/event/153607857/
Link to the event from the primary ticket provider:
https://concerts.livenation.com/christopher-cross-houston-texas-08-17-2024/event/3A0060ADA0971E96
Thanks!
Please add the GA PIT and GA BOWL sections-
Tipper
The Orion Ampitheater- Huntsville, AL
8/31/24 7:30PM
https://www.stubhub.com/tipper-huntsville-tickets-8-31-2024/event/153676033/?quantity=0
https://www.axs.com/events/579979/tipper-friends-tickets
Hello,
Can you please have your map updated to reflect a seated primary?
EVENT NAME: Kansas - The Band
EVENT DATE: 11/16/24 at 730p
STUBHUB LINK: https://www.stubhub.com/kansas-spartanburg-tickets-11-16-2024/event/153280558/?
PRIMARY LINK: https://www.ticketmaster.com/kansas-spartanburg-south-carolina-11-16-2024/event/2D00606FD10C697F
THANK YOU!!!
Hello,
Can you please have your map updated to reflect the floor on the primary?
EVENT NAME: Kirk Franklin
EVET DATE: 10/13/24 at 7p
STUBHUB LINK: https://www.stubhub.com/kirk-franklin-new-orleans-tickets-10-13-2024/event/153602103/?quantity=2
PRIMARY LINK: https://www.ticketmaster.com/kirk-franklin-reunion-tour-2024-new-orleans-louisiana-10-13-2024/event/...
THANK YOU!!!
Hi Team,
Asking for your assistance in updating the map for this event and add these sections:
Middle Canopy Right
Middle Canopy Left
Event: Get The Led Out
Venue: Indian Ranch
Date: Fri, Aug 23, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/get-the-led-out-webster-tickets-8-23-2024/event/153473140/?quantity=0
Primary Link: https://www.etix.com/ticket/p/44375039/get-the-led-out-webster-indian-ranch-amphitheatre
Hi,
I have 4 Texas Rangers parking tickets that show up in the Listings column but do not show up for buyers when they click on various lots. Please make it so that buyers will see the tickets when clicking on the various lots. In this case, 1 ticket is in Lot B, 2 tickets are in Lot Q, and 1 ticket is in Lot M.
Below is the information requested by the Maps Team:
PARKING PASSES ONLY Detroit Tigers at Texas Rangers
Tuesday, June 04, 2024 | 19:05
There is no link to a correct map. StubHub's map is correct. It's just that when buyers click on the various map lots, none of my listings (that do show in the listings column on the right) show up.
Here are my Listing IDs:
ListingID # 7474524521
ListingID # 7473873598
ListingID # 7473881930
ListingID # 7473873598
As I stated with earlier tickets, I've grown frustrated by the regular inaction of the Maps Team. It was great to see that those last ones were fixed overnight with plenty of time for buyers to see them when they clicked on the various parking lots.
I continue to gather information and hope that you will choose to be helpful. If so, thank you. I appreciate you.
Sincerely,
TamY