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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the primary?

 

EVENT NAME: Sarah Silverman

EVENT DATE: 11/21/24 at 8p

 

STUBHUB LINK:  https://www.stubhub.com/sarah-silverman-philadelphia-tickets-11-21-2024/event/153720645/?quantity=2

 

PRIMARY LINK: https://concerts.livenation.com/sarah-silverman-postmortem-philadelphia-pennsylvania-11-21-2024/even...

 

THANK YOU!!!

Reply
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to update the Stubhub map to General Admission PIT, General Admission Floor, VIP Balcony 1, VIP Balcony 2, VIP Balcony 3 and Admission Balcony (in this order) for the event below:

Nero

The Novo|Los Angeles, CA

Sat, Nov 23, 2024, 8:00 PM

 

https://www.stubhub.com/nero-los-angeles-tickets-11-23-2024/event/153686297/?quantity=2

 

https://tix.axs.com/2L07CQAAAACkGIoQMwAAAAC0%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%....

mariefemadrid_0-1718210310636.png

 

Thank you!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the floor updated to match the seated primary?

 

EVENT NAME: Judas Priest

EVENT DATE: 10/09/24 at 730p

 

STUBHUB LINK: https://www.stubhub.com/judas-priest-everett-tickets-10-9-2024/event/153723467/?quantity=4

 

PRIMARY LINK: https://www.ticketmaster.com/judas-priest-everett-washington-10-09-2024/event/0F0060C68E9D14E6

 

THANK YOU!!!

Reply
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pmarenson
Rookie

Re: Map Errors on Site

Please add the GA PIT section. Thanks!

 

Forrest Frank

8/17/24 7PM

Masonic Cathedral Theatre at Detroit Masonic Temple - ComplexDetroit, Michigan, USA

 

https://www.stubhub.com/forrest-frank-detroit-tickets-8-17-2024/event/153720698/

 

https://www.axs.com/events/579996/forrest-frank-tickets

 

 

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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting for Stubhub map to be interactive for the event below:

T-Pain

Aloha Stadium|Honolulu, HI

Sat, Jul 13, 2024, 6:00 PM

 

https://www.stubhub.com/t-pain-honolulu-tickets-7-13-2024/event/153530779/?

 

https://tmrevents.thundertix.com/events/229426

Thank you!

Reply
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BMakler78
Rookie

Re: Map Errors on Site

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BMakler78
Rookie

Re: Map Errors on Site

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katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING 

 

Event Name: T-Pain 11:59 PM
Event Date:  07/13/24
Issue to Resolve: Please update map and make it clickable/interactive.
Primary Map Link: https://tmrevents.thundertix.com/events/229426
Screenshot of SH error: 

katzbautista08_0-1718232652835.png

Thanks!

 

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map and remove GENERAL ADMISSION:

Event: Meghan Trainor
Venue: Red Rocks Amphitheatre
Date:Tue, Oct 08, 2024, 6:30 PM

Stubhub Link:https://www.stubhub.com/meghan-trainor-morrison-tickets-10-8-2024/event/153256198/?quantity=0&sectio...

Primary Link: https://www.axs.com/events/535931/meghan-trainor-the-timeless-tour-tickets map.png

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly update time on StubHub for this event T-Pain  07/13/2024  from 01:59 PM to 06:00 PM  with primary link below for reference:

 

 

https://tmrevents.thundertix.com/events/229426

 

 

Thanks,

Jona

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