Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Jim Breuer

EVENT DATE: 09/05/24 at 8p

STUBHUB LINK: https://www.stubhub.com/jim-breuer-del-mar-tickets-9-5-2024/event/153775627/?quantity=2&sections=&ti...

PRIMARY LINK: https://www.ticketmaster.com/jim-breuer-survival-with-laughter-del-mar-california-09-05-2024/event/0...

THANK YOU!!!

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Streetlight Manifesto
Venue: Stone Pony|Asbury Park, NJ
Event Date & Time: Sat, Jul 06, 2024, 7:30 PM

StubHub Link: https://www.stubhub.com/streetlight-manifesto-asbury-park-tickets-7-6-2024/event/153477838/?quantity...

Primary Link: https://www.ticketmaster.com/streetlight-manifesto-asbury-park-new-jersey-07-06-2024/event/000060972...

[RmOropesa]

Hi Team,

Seeking your assistance to add GA BALCONY on the event map for the below event:

Event Name: Tinzo and Jojo
Venue: Fonda Theatre|Los Angeles, CA
Event Date & Time: 

Sun, Sep 01, 2024, 7:00 PM

StubHub Link: https://www.stubhub.com/tinzo-los-angeles-tickets-9-1-2024/event/153534188/
Primary Link: https://tix.axs.com/2L07CQAAAACHFlENMwAAAABZ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%.....

[SH123]

Hi team,

Kindly asking for your assistance to update the map for this event below;

Event name: The Red Clay Strays
Event date: 10/12/24 @ 7:30PM
Link to the event: https://www.stubhub.com/the-red-clay-strays-oklahoma-city-tickets-10-12-2024/event/153626092/?quanti...

[marylotustix00]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Joey Valence & Brae: The NO HANDS Tour 10/1/2024
Venue: Rose Music Hall Columbia, MO
Event Date & Time: Tue, Oct 01, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/joey-valence-brae-columbia-tickets-10-1-2024/event/153706256/?quantity=0&pri...

Primary Link: https://www.ticketmaster.com/joey-valence-brae-the-no-hands-columbia-missouri-10-01-2024/event/06006...

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Global Citizen Festival  4PM 
Event Date: 9/28/2024
Issue to Resolve: Please add actual time and date for this event on Stubhub. (TIME: 4PM / DATE: SEPTEMBER 28, 2024)
Primary Map Link: https://www.centralpark.com/things-to-do/concerts/global-citizen-festival/ 
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Slow Pulp  at 8:00pm
Event Date: Nov 20, 2024
Issue to Resolve: Please add correct map for this event
Primary Map Link: https://wl.seetickets.us/event/slow-pulp-hi-fi/602408?afflky=HIFI&utm_source=awin&utm_medium=affilia... 
Screenshot of SH error: 

Thanks!

[SH123]

Hi team,

Kindly asking for your assistance to update the SH map for the event below;

Event name: The Red Clay Strays
Event date: Sat, Oct 12, 2024, 7:30 PM
SH link to the event: https://www.stubhub.com/the-red-clay-strays-oklahoma-city-tickets-10-12-2024/event/153626092/?quanti...

Primary link: https://www.prekindle.com/find-tickets/id/533136497106210872?6

Thanks in advance!

[SH123]

Hi team,

Seeking your assistance to add sections 14-16 on SH map for the event below;

Event name: Tucker Carlson
Event date: 9/24/2024
SH link to the event: https://www.stubhub.com/tucker-carlson-fort-worth-tickets-9-24-2024/event/153712188/
Primary link: https://www.ticketmaster.com/event/0C0060C5D444581A

Thank you in advance!

[jordanashlyn]

The map does not have Sheridan Walker Garage as an option.   https://www.stubhub.com/parking-passes-only-olivia-rodrigo-oklahoma-city-tickets-7-27-2024/event/152...

I have included the primary link as well.

https://www.parkwhiz.com/paycom-center-parking/olivia-rodrigo-guts-world-tour-1360010/