Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefemadrid]

Hi Team,

Requesting for the following sections to be interactive:
Sections 3,7,2, 166-122 and 215- 223/ 216A,217A,219A,221A,222A
Sections C1W, C2, C3, C4W, C12, C12W, C11, C10W, C17, C16W, 118A,119A,120A,121A and C22W
Sections A-R
Section 1- 82

Gold Over America Tour

Wells Fargo Center-PA|Philadelphia, PA

Fri, Oct 04, 2024, 7:30 PM

https://www.stubhub.com/gold-over-america-tour-philadelphia-tickets-10-4-2024/event/153201899/?price...

https://www.ticketmaster.com/event/3000604EE7762111

Thank you!

[SH123]

HI team,

Kindly asking for your assistance to have the sections below interactive on Stubhub map for the event below;

Event name and date: Los Temerarios Parking 08/09/24
Sections need to be interactive
VIP B
VIP A

Stubhub link to the event:https://www.stubhub.com/parking-passes-only-los-temerarios-thousand-palms-tickets-8-9-2024/event/152...

Primary link to the event: https://seatgeek.com/los-temerarios-tickets/parking/2024-08-09-8-pm/6265217

Thank you in advance!

[marylotustix00]

Hi Team,

Seeking your assistance to make map interactive for VIP A and VIP B section for below event:

Event Name: Los Temerarios Parking
Venue: Acrisure Arena Parking in Thousand Palms, CA
Event Date & Time: Friday, 8/09/2024 8:00PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-los-temerarios-thousand-palms-tickets-8-9-2024/event/152...

Primary Link: https://seatgeek.com/los-temerarios-tickets/parking/2024-08-09-8-pm/6265217

Thank you!

[SH123]

Hi team,

Kindly asking for your assistance to have the section name updated from VIP Parking to Premier Parking,Lot A-F to Early,Oversized and Tailgate section for the event below;

Event name and date: Hank Williams Jr Parking 08/09/24
Stubhub link to event: https://www.stubhub.com/parking-passes-only-old-crow-medicine-show-charlotte-tickets-8-9-2024/event/...
Primary link to event: Parking Upgrades: Hank Williams Jr. - This is NOT a Concert Ticket Tickets Aug 09, 2024 Charlotte, N...

[Quiennie]

Hi Team,

Kindly update stubhub map and add General Parking for the event below. 

stubhub link: https://www.stubhub.com/parking-passes-only-luke-bryan-inglewood-tickets-8-9-2024/event/153012814/?q...

primary link: https://www.ticketmaster.com/parking-luke-bryan-inglewood-california-08-09-2024/event/0900603E13E054...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Kindly update stubhub map and change section to General Parking for the event below. 

stubhub link: https://www.stubhub.com/parking-passes-only-luke-bryan-inglewood-tickets-8-9-2024/event/153012814/?q...

primary link: https://www.axs.com/events/555265/luke-bryan-parking-tickets/staticDetails?cid=usaffevvnthttps://www...

Thanks,

Quiennie

[SH123]

Hi team,

Kindly asking for your assistance to have the sections below interactive and replace the Green section in to Lot D,E and Fand L on Stubhub map for the event below;

Event name and date: Chicago Cubs at Chicago White Sox Parking 08/09/24

LOT D
LOT E
LOT F
LOT L

Stubhub link to the event: https://www.stubhub.com/parking-passes-only-chicago-white-sox-chicago-tickets-8-9-2024/event/1521686...

Primary link to the event: https://www.ticketmaster.com/chicago-white-sox-parking-chicago-illinois-08-09-2024/event/04005F52A62...

Thank you in advance!

[SH123]

Hi team,

Kindly asking for your assistance to add the sections below on Stubhub map and make some of the sections interactive as well for this event;

Event name and date: Gold Over America Tour Starring Simone Biles 10/15/2024
Sections needed to be added on stubhub map:
A1-A3
B1-B4
C1-C3

Sections that need to be interactive:
108-115
208-215
203

Primary link: Gold Over America Tour Starring Simone Biles Tickets Oct 15, 2024 07:30 PM Saint Charles, MO | Ticke...
Stubhub link to event: https://www.stubhub.com/gold-over-america-tour-saint-charles-tickets-10-15-2024/event/153201910/ 

Thank you in advance!

[TamY]

Hi,

Per the instructions above, I am submitting an appropriate issue here:

"What can I submit?"  "Listing(s) not mapping. . . ."

I have one Los Angeles Dodgers Lot D parking ticket and 4 Los Angeles Dodgers General Parking tickets and that show up in the Listings column but do not show up for buyers when they click on map lots. Please make it so that buyers will see the tickets when clicking on the lots. 

Below is the information requested by the Maps Team:

PARKING PASSES ONLY Pittsburgh Pirates at Los Angeles Dodgers

Saturday, August 10, 2024 | 18:10 https://www.stubhub.com/parking-passes-only-los-angeles-dodgers-los-angeles-tickets-8-10-2024/event/... There is no link to a correct map. StubHub's map is correct. It's just that when buyers click on Lot D or the General Parking lots, none of my listings show up. They are, however, dispersed throughout the Listings column.

Here are my Listing IDs:

ListingID # 7775898287

ListingID # 7775900336

ListingID # 7775902213

ListingID # 7775902822

ListingID # 7775905741

The Maps Team has been helpful so far this month, and it makes such a big difference. Thank you for that (if you choose to continue this streak). I appreciate you.

Sincerely,

TamY

[SH123]

Hi team,

Kindly requesting to have the sections below interactive on Stubhub map for this event;

Event name and date: Godsmack 9/26/24
Sections needed to be interactive;
216-218
220-222
223-230
201-202
204-206
208-212
214-215
C1-C40
120-126

Stubhub link to the event: https://www.stubhub.com/godsmack-saint-paul-tickets-9-26-2024/event/153529235/?priceOption=1%2C56%2C...

Primary link to the event: 93X Family Reunion starring Godsmack Tickets Sep 26, 2024 Saint Paul, MN | Ticketmaster