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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly update stubhub map and add missing sections for the event  below:

 

Sections to add:

- Lot A

- VIP Lot

- Lot B

- Lot C

 

Event:

KIDZ BOP Parking
Sun • Oct 06 • 4:00 PM
Ameris Bank Amphitheatre, Alpharetta, GA

 

Stubhub link: https://www.stubhub.com/parking-passes-only-kidz-bop-alpharetta-tickets-10-6-2024/event/152935850/?q...

 

primary link: https://concerts.livenation.com/premier-parking-kidz-bop-alpharetta-georgia-10-06-2024/event/0E00603...

 

Thanks,

 

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the selection for this event and make it:

GENERAL ADMISSION 21+
GENERAL ADMISSION UNDER 21

Event: The 502s
Venue: Boulder Theater
Date: Sat, Aug 24, 2024, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/max-mcnown-boulder-tickets-8-24-2024/event/153697638/?

Primary Link: https://www.axs.com/events/577590/the-502s-with-max-mcnown-tickets

Reply
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BMakler78
Rookie

Re: Map Errors on Site

- Event Name: WGCI Big Jam

- Event Date: 12/7/24

- Link to the event on our site: https://www.stubhub.com/wgci-big-jam-chicago-tickets-12-7-2024/event/155154959/?quantity=2

 

Stage is in center of floor, not end:

- A link to a correct map (if you have one): https://www.ticketmaster.com/wgci-big-jam-chicago-illinois-12-07-2024/event/07006107B20D2375

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:
San Jose Giants at Modesto Nuts
John Thurman Field | Modesto, CA
Thu, Aug 22, 2024, 7:05 PM

 

Kindly update map and change sections 207-214 into Grandstand (GA)

 

Link to the event on StubHub.com:

https://www.stubhub.com/modesto-nuts-modesto-tickets-8-22-2024/event/153574464/

 

Link to the event from the primary ticket provider:
https://www.ticketreturn.com/prod2new/BuyNew.asp?EventID=341137

 

Thanks!

Reply
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rafael27
Rookie

Re: Map Errors on Site

Hello,

Can you please have your map updated to reflect the seated floor on the primary?


EVENT NAME: The Black Crowes
EVENT DATE: 10/01/24 at 7:30p

STUBHUB LINK: https://www.stubhub.com/black-crowes-pikeville-tickets-10-1-2024/event/155205025/?

PRIMARY LINK: https://www.ticketmaster.com/event/1600611017DF85D1

THANK YOU!!!!!!!

Reply
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting for Stubhub map to be interactive for the event below:

Nikki Glaser

Flynn Center for the Performing Arts|Burlington, VT

Sat, Dec 14, 2024, 9:30 PM

 

Prim Market: https://cart.flynnvt.org/18691/18800

Stubhub link: https://www.stubhub.com/nikki-glaser-burlington-tickets-12-14-2024/event/153619199/?qid=7ba88877043e...

Thank you!

Reply
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coop2391
Pit Crew

Re: Map Errors on Site

Can you fix the PIT section for The National in Seattle on 10-1-24? Tickets listed for this section are not showing up on the map

 

eeeeeeeeee.PNG

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add PIT section on Stubhub map for the event below:


Billy Currington

Dacotah Bank Center|Brookings, SD

Thu, Aug 29, 2024, 7:00 PM

 

Stubhub Link: https://www.stubhub.com/billy-currington-brookings-tickets-8-29-2024/event/153490086/?sections=17257...

Primary Market Link: https://www.ticketmaster.com/billy-currington-brookings-south-dakota-08-29-2024/event/06006096D3A555...

Thank you!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting to update the stubhub map for the event below:

Billy Currington

Mullett Arena|Tempe, AZ

Fri, Sep 06, 2024, 7:00 PM

 

Stubhubmap Link: https://www.stubhub.com/parking-passes-only-billy-currington-tempe-tickets-9-6-2024/event/153490369/...

Primary Market Link: https://www.ticketmaster.com/event/19006098BAF03134

Thank you!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to please add the missing Floor GA section on Stubhub map and refer to primary link provided below.

 

Event details:

Billy Currington

Pearl Concert Theater at Palms Casino Resort

Las Vegas, NV

Sat, Sep 07, 2024, 8:00 PM

 

Stubhub Link:

Billy Currington Tickets - StubHub

 

Primary Link:

Billy Currington Tickets Sep 07, 2024 Las Vegas, NV | Ticketmaster

Reply
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Read about the changes here