- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Please correct the seating chart for this event. It should have the reserved loge/mezzanine closer to the stage than the balconies like you have for other events at this venue, such as:
https://www.stubhub.com/johnny-marr-chicago-tickets-10-17-2024/event/153533199/
Seatgeek has it right:
Here is the primary:
https://www.axs.com/events/694746/maya-hawke-tickets?q=Maya+Hawke
(before 10am local Friday, the Jam presale code is "hawke")
Hi Team,
Requesting to add Lower Loge Right, Lower Loge Center and Lower Loge Left on Stubhub map for the event below:
ZZ Top
Bob Hope Theatre - CA|Stockton, CA
Sun, Oct 27, 2024, 7:00 PM
https://www.ticketmaster.com/event/1C0060C4E5733E46
Thank you!
REQUESTING FOR SH MAPPING
Event Name: & Juliet at 8pm
Event Date: 11/8/24
Issue to Resolve:
Primary Map Link: https://www.ticketmaster.com/juliet-touring-boston-massachusetts-11-08-2024/event/010060D50E07A698
Screenshot of SH error:
Thanks!
REQUESTING FOR SH MAPPING
Event Name: Alan Walker 8PM
Event Date: 02/13/25
Issue to Resolve:
Requesting to please add correct map and add missing sections for the event below on Vividseats:
Alan Walker 02/13/25 8PM
Sections to be added:
Primary Map Link: https://www.axs.com/events/683512/alan-walker-tickets
Screenshot of SH error:
Thanks!
Hi Team,
Asking for your assistance in updating the FLOOR map for this event and add sections 1,2,3,4,5,6,7,8, and 9.
Event: Sebastian Maniscalco
Venue: SAP Center
Date: Sat, Feb 01, 2025, 7:00 PM
Stubhub Link: https://www.stubhub.com/sebastian-maniscalco-san-jose-tickets-2-1-2025/event/155394603/?priceOption=...
Primary Link: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-san-jose-california-02-01-2025/...
Hi team,
Seeking your assistance to add the section GGG and kindly fix the placement of sections AAA-GGG and the stage as well for the following event;
Sebastian Maniscalco 1/19/2025
Stybhub link: https://www.stubhub.com/sebastian-maniscalco-denver-tickets-1-19-2025/event/155393661/
Primary link: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-denver-colorado-01-19-2025/even...
Thank you in advance!
Hi team,
Seeking your assistance to update the sections 113-117 to 113C-117C instead and add another section 117 beside section 117C on Stubhub map for the following event;
Ringling Bros B&B Circus
PPL Center, Allentown, PA
Nov 03, 2024 3:00PM
Stubhub link: https://www.stubhub.com/ringling-bros-allentown-tickets-11-3-2024/event/152898334/?quantity=0&priceO...
Primary link: https://www.ticketmaster.com/ringling-bros-and-barnum-bailey-presents-allentown-pennsylvania-11-03-2...
Thank you in advance!
https://www.stubhub.com/kirk-franklin-anaheim-tickets-10-30-2024/event/153598794/?quantity=0
https://www.stubhub.com/avp-pro-beach-volleyball-anaheim-tickets-10-27-2024/event/155233971/
https://www.hondacenter.com/arena-info/seating-maps/
Please fix all 3 events ASAP. I asked 4 weeks ago for help and still have not been able to upload my tickets to these events.
Hi,
Per the instructions above, I am submitting an appropriate issue here:
"What can I submit?" "Listing(s) not mapping. . . ."
I have 4 Los Angeles Dodgers parking tickets that show up in the Listings column but do not show up for buyers when they click on the tickets’ lot. This happens even when I have deselected the Recommended Listings filter so that I am able to see all available tickets. Please make it so that buyers will see the tickets when clicking on the corresponding lot. All four tickets are in Lot H.
Below is the information requested by the Maps Team:
PARKING PASSES ONLY San Diego Padres at Los Angeles Dodgers: NLDS (Home Game 1, Series Game 1)
Saturday, October 05, 2024 | 17:38
There is no link to a correct map. StubHub's map is correct. It's just that when buyers click on Lot H, my listings do not show up on the map as available. They are, however, in the Listings column.
Here are my Listing IDs:
ListingID # 8043302329
ListingID # 8043312282
ListingID # 8043295024
ListingID # 8043292658
Thank you for your help with this problem. I appreciate it.
Sincerely,
TamY
REQUESTING FOR SH MAPPING
Event Name: Omar Apollo 18:00
Event Date: 10/10/24
Issue to Resolve: Requesting to please add missing sections for this event on Stubhub.
Sections to be added: THE PIT, TIRED LAWN GENERAL ADMISSION, GRASS HILL GENERAL ADMISSION
Primary Map Link: https://www.mesaamp.com/Online/default.asp
Screenshot of SH error:
Thanks!