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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,


Requesting for Stubhub map to be interactive for the event below:


The Book of Mormon

Pioneer Center for the Performing Arts|Reno, NV

Sat, Jan 18, 2025

Stubhub link: https://www.stubhub.com/the-book-of-mormon-reno-tickets-1-18-2025/event/155144868/?quantity=2

Primary Map: https://www.pioneercenter.com/onsale/Online/default.asp?doWork%3A%3AWScontent%3A%3AloadArticle=Load&...

Thank you!

Reply
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BMakler78
Zamboni Driver
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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Seeking your assistance to attach the correct Stubhub link for the following event;
Kathleen Madigan
02/14/2025
Lillian S. Wells Hall at The Parker PlayhouseFort Lauderdale, Florida, USA

Correct Stubhub link: https://www.stubhub.com/kathleen-madigan-fort-lauderdale-tickets-2-14-2025/event/155293257/?qid=da6b...

Primary link: https://www.ticketmaster.com/kathleen-madigan-the-day-drinking-tour-ft-lauderdale-florida-02-14-2025...

Thank you in advance!

Reply
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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Seeking your assistance to attach the correct Stubhub link map for the following event;
Kathleen Madigan
02/14/25
Lillian S. Wells Hall at The Parker Fort Lauderdale, FL

Correct Stubhub link: https://www.stubhub.com/kathleen-madigan-fort-lauderdale-tickets-2-14-2025/event/155298801/?quantity...
Primary link: https://www.ticketmaster.com/kathleen-madigan-the-day-drinking-tour-ft-lauderdale-florida-02-14-2025...

Thank you in advance!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the ORCHESTRA section and remove WCORCH on the map for this event:

Event:Wicked
Venue: San Diego Civic Theatre
Date: Sat, Feb 22, 2025, 2:00 PM

 

Stubhub Link: https://www.stubhub.com/wicked-the-musical-san-diego-tickets-2-22-2025/event/153180417/?quantity=0&s...

Primary Link:  https://www.ticketmaster.com/wicked-touring-san-diego-california-02-22-2025/event/0A0060D8AC2A41F9 wef.png

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Quiennie
Zamboni Driver

Re: Map Errors on Site

 

Hi Team,

 

Kindly add these sections to stubhub map for the event below:

 

Sections to add: A1,A2, A3, B1,B2 and B3

 

Event: 

Becky G
17 Nov • Sun • 19:00 • 2024
Gallagher Square at Petco Park - Complex, San Diego, California, USA

 

Stubhub link: https://www.stubhub.com/becky-g-san-diego-tickets-11-17-2024/event/155205826/?quantity=0&sections=17...

 

primary linkhttps://www.ticketmaster.com/becky-g-san-diego-california-11-17-2024/event/0A00610F8F96182C

 

Thanks,

 

Quiennie

 

 

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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Seeking your assistance to make the Stubhub map interactive for the following event;

Conan Gray Parking
10/18/2024
Kia Forum Parking|Inglewood, CA

Stubhub link: https://www.stubhub.com/parking-passes-only-conan-gray-inglewood-tickets-10-18-2024/event/153186611/...

Primary link: https://thekiaforum.com/stadium-parking/ 

Thank you in advance!


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