StubHub Community

TeamStubHub1 · ‎12-05-2024

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ronaveicaay

Hi team,
Seeking your assistance to make the stubhub map interactive for the following event;
Event Name : Harry Potter and the Deathly Hallows Part 1

Date and Time: 7:30 PM 4/9/2025
Event Venue: Whitney Hall
Stubhub link: https 😕 /www.stubhub.com/louisville-orchestra-louisville-tickets-4-9-2025/event/155381956/ quantity=0&priceRange=0%2C100&betterValueTickets=true
Primary link: https: / /my.louisvilleorchestra.org/harry-potter-deathly-hallows-part-1/film-series
Thank you!

Mauflores

Hi Team,

We would like to make a follow up to update these sections ad make them interative or clickable:

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FL101
FL111
FL112
FL113
FL114

CAA Mens Basketball Championship - Game 7
Carefirst Arena
Washington, DC
Sun, Mar 09, 2025, 12:00 PM

Stubhub Link: https://www.stubhub.com/caa-basketball-tournament-washington-d-c-tickets-3-9-2025/event/155462662/?q...

sms1

Re: Map Errors on Site

Please correct the missing seating section. Thank you.

EVENT: Mushroomhead

EVENT DATE: Sunday, October 19, 2025

Missing Section: Table VIP seating in balcony level. Missing tables 1-5, 61-64, 71-74 and 81.

Link to stubhub event: https://www.stubhub.com/mushroomhead-leesburg-tickets-10-19-2025/event/157488215/?quantity=2

Link to Ticketmaster Event: https://www.ticketmaster.com/mushroomhead-leesburg-virginia-10-19-2025/event/0100626493E71547

sms1

EVENT LOCATION: Tally Ho Theater 19 W Market St, Leesburg, VA 20176

sms1

Re: Map Errors on Site

Please correct the missing seating section. Thank you.

VENUE LOCATION: : the Fillmore, Silver Spring, MD 8656 Colesville Rd, Silver Spring, MD 20910

EVENT: Amplified events presents - Emperor

EVENT DATE: Sunday, May 11, 2025

Missing Section: TTable Premium seating in balcony level. Row 1 Boxes 1-5, Row 2 Tables 1-5, Row 3 Tables 6-11.

Link to stubhub event: https://www.stubhub.com/emperor-silver-spring-tickets-5-11-2025/event/156393544/?quantity=2

MISSING SECTION:

marylotustix00

Hi Team,

Seeking your assistance to update map and add SECTION: The Aviary Loft for 21and up for below event:

Event Name:Artemas
Venue:The Truman in Kansas City, MO
Event Date & Time:Wed, Jun 18 at 8:00pm

SH link: https://www.stubhub.com/artemas-kansas-city-tickets-6-18-2025/event/157038358/?quantity=0&sections=&...
Primary link: https://tix.axs.com/yw%2fUNgAAAADnDA1%2fAAAAAABt%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDEFFRyBQcmVzZW50cwD%2f...

Thank you!

Gk330

PARKING PASSES ONLY THE PLAYERS Championship 2025

https://www.stubhub.com/parking-passes-only-the-players-championship-ponte-vedra-beach-tickets-3-13-...

The map is correct but preferred parking needs to be added which would be just NORTH on the general parking map.

See attached Link. Players Championship site has link below for Preferred Parking by Lexus it takes you to google maps and the red dot on screen shot. Looks like the PREFERRED WOULD BE JUST NORTH of General Parking. NEAR THE HORSESHOE ENTRANCE ALREADY MAPPED...

https://www.theplayers.com/parking/lot-locations

Screenshot 2025-03-11 at 7.33.12 PM Large.jpeg