Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#3]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[SH123]

Hi team,

Seeking your assistance to add AVIARY LOFT section on Stubhub map as what shown on the primary map for the following event;

Artemas
The Truman
Kansas City, MO
Wed, Jun 18, 2025, 8:00 PM

Stubhub link: https://www.stubhub.com/artemas-kansas-city-tickets-6-18-2025/event/157038358/?quantity=0

Primary link: https://www.axs.com/events/829874/artemas-tickets/staticDetails

[rafael27]

Hello,

Can you please have the floor updated to reflect the floor on the primary?

EVENT NAME: Bush

EVENT DATE: 05/06/25

STUBHUB LINK: https://www.stubhub.com/bush-ottawa-tickets-5-6-2025/event/156877767/?quantity=2

PRIMARY LINK: https://www.ticketmaster.com/event/31006228815C107E

THANK YOU!!!!!!!

[SH123]

Hi team,

Seeking your assistance to make the entire map interactive for the following event;

Pattie Gonia - Save Her: The Environmental Drag Show (18+ Event)
First Avenue| Minneapolis, MN
Tue, Apr 22, 2025, 8:00 PM


Stubhub link: https: //www. stubhub.com/pattie-gonia-minneapolis-tickets-4-22-2025/event/157195656/?qid=aac06f4e7e...

Primary link: https://www.axs.com/events/838459/pattie-gonia-presents-tickets

[BMakler78]

For events at The Venue at Thunder Valley Casino such as this one:

https://www.stubhub.com/wilson-phillips-lincoln-tickets-5-30-2025/event/157333159/

and this one:

 https://www.stubhub.com/the-beach-boys-lincoln-tickets-11-21-2025/event/157541759/

Your system is not recognizing Row AA as the first row of Section 102. The Seating goes AA - A - B and back from there. Here is the primary for each: 

https://www.ticketmaster.com/wilson-phillips-with-taylor-dayne-sheena-lincoln-california-05-30-2025/...

https://www.ticketmaster.com/the-beach-boys-with-hermans-hermits-lincoln-california-11-21-2025/event...