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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub and complete missing sections for this event:

Noel Miller 03/31/23

Stubhub Link: https://www.stubhub.com/noel-miller-cleveland-tickets-3-31-2023/event/150493132/?quantity=4

Primary Link: https://shop.axs.com/?c=axs&e=51784025438165352&t_locale=en-US&axssid=q104vlqul2oprb588s68obqd7b


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: Noah Thompson 12/31/22N


Stubhub Link: https://www.stubhub.com/noah-thompson-pikeville-tickets-12-31-2022/event/150479552/?quantity=4

Primary Link: https://www.ticketmaster.com/event/16005D39231C3F54


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event: 

 

Neko Case & Patty Griffin
Thu 09 Feb, 20:00
The Plaza Live, Orlando, FL


Stubhub Link: https://www.stubhub.com/patty-griffin-orlando-tickets-2-9-2023/event/150486159/?quantity=4

Primary Link: https://www.axs.com/events/450286/neko-case-patty-griffin-tickets


Thanks,

Quiennie

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
The Wiggles
TCU Place, Saskatoon, SK
October 23, 2022, 4:00 PM

 

Stubhub link: https://www.stubhub.com/the-wiggles-saskatoon-tickets-10-23-2022/event/150377932/

 

Primary ticket provider link: https://tcutickets.ca/Online/mapSelect.asp

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Amos Lee
The Plaza Live Theatre, Orlando, FL
October 23, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/amos-lee-orlando-tickets-10-23-2022/event/150322849/

 

Primary ticket provider link: https://tix.axs.com/yT3ECwAAAACXS58lAgAAAABL%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDlBsYXphIExpdmUgQUVHAP%2f%...

 

Thanks,

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Randy Rainbow Live
Carnegie Library Music Hall of Homestead, Munhall, PA
October 23, 2022, 7:30 PM

 

Stubhub link: https://www.stubhub.com/randy-rainbow-homestead-tickets-10-23-2022/event/150515485/

 

Primary ticket provider link: https://librarymusichall.tixtrack.com/tickets/series/RandyRainbowPinkGlassesTour/randy-rainbow-the-p...

 

Thanks,

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Lyle Lovett 10/24/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/lyle-lovett-deadwood-tickets-10-24-2022/event/150408307/?quantity=0

 

Link to the event from the primary ticket provider :

https://www.ticketmaster.com/event/1E005CDEBCB12FB3

 

Please change section G to section E.

 

Capture.PNG

 

Correct map:

Capture1.PNG

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: Echosmith 10/26/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/event/150300613?quantity=1

 

Link to the event from the primary ticket provider :

https://www.etix.com/ticket/p/7450336

 

NO MAP ON SITE

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event name: John Petrucci 10/26/22

 

Link to the event on StubHub.com:

https://www.stubhub.com/john-petrucci-new-orleans-tickets-10-26-2022/event/150354159/?quantity=1

 

Link to the event from the primary ticket provider :

https://concerts.livenation.com/event/1B005D050D1A8A32

 

NO MAP ON SITE

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here