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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Carrie Underwood 11/12/22

 

Link to the event from Stubhub:

https://www.stubhub.com/carrie-underwood-moline-tickets-11-12-2022/event/150421192/?quantity=1

 


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/06005CA99DBA1C9F

 

Kindly update the floor section

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Wisin y Yandel 11/11/22

 

Link to the event from Stubhub:

https://www.stubhub.com/wisin-y-yandel-phoenix-tickets-11-11-2022/event/105236203/?quantity=1


Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/19005C6DD3E73177

 

Kindly change PIT GA section into PIT1 and PIT2 sections.

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ltcnica08
Zamboni Driver

The 1975 11/25/22

Hi Team,

Seeking your assistance to update map (remove sections 101 and 102) or below event:

Event Name: The 1975 
Venue: The Theater at Virgin Hotels Las Vegas|Las Vegas, NV
Event Date & Time: Fri, Nov 25, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/the-1975-las-vegas-tickets-11-25-2022/event/150337671/
Primary Link: https://www.axs.com/events/443410/the-1975-tickets

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, provide Stubhub map for below event:
Kevin Morby

The Commonwealth Room, Salt Lake City, UT

November 08, 2022, 8:00 PM

 

Stubhub link: https://www.stubhub.com/kevin-morby-south-salt-lake-tickets-11-8-2022/event/105223624/


Primary ticket provider link: https://tix.axs.com/%2blnCJwAAAAA3Bat0AAAAAACq%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2...

 

Thanks,

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Angel Olsen
Venue: Cinema at Carolina Theatre|Durham, NC
Event Date & Time: Sat, Feb 11, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/angel-olsen-durham-tickets-2-11-2023/event/150470151/
Primary Link: https://carolinatheatre.showare.com/eventperformances.asp?evt=116

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Michael Feinstein 11/09/22

 

Link to the event from Stubhub:

https://www.stubhub.com/michael-feinstein-des-plaines-tickets-11-9-2022/event/150137337/?quantity=1


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/6536530/michael-feinstein-des-plaines-des-plaines-theatre

 

No map on site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Guster 11/09/22

 

Link to the event from Stubhub:

https://www.stubhub.com/guster-seattle-tickets-11-9-2022/event/150537724/?quantity=0


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0F005D0AD8DF5313

 

Kindly update event map - event is general admission only

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Bryan Adams 11/9/22

 

Link to the event from Stubhub:

https://www.stubhub.com/bryan-adams-calgary-tickets-11-9-2022/event/105288276/?quantity=1

 

 

Kindly update the floor section layout on the event map. Please refer to this link:

https://www.ticketmaster.ca/event/11005CB191CA38D3

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