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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, make Stubhub map interactive for below event:
Matt Maeson
Stubbs BarBQ, Austin, TX
November 15, 2022, 7:00 PM


Stubhub link: https://www.stubhub.com/matt-maeson-austin-tickets-11-15-2022/event/150383960/


Primary ticket provider link: https://stubbs.frontgatetickets.com/event/qcz9hedakykhbc06

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Baclony Left, Right and Center sections on Stubhub map for below event:
Tegan and Sara
Fonda Theatre, Los Angeles, CA
November 15, 2022, 8:00 PM


Stubhub link: https://www.stubhub.com/tegan-and-sara-los-angeles-tickets-11-15-2022/event/150298136/


Primary ticket provider link: https://tix.axs.com/2L07CQAAAADv4ezYMgAAAACs%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Billy Strings 11/16/22

 

Link to the event from Stubhub:

https://www.stubhub.com/billy-strings-richmond-tickets-11-16-2022/event/150260891/?quantity=1


Link to the event from the primary ticket provider:

https://www.axs.com/events/439700/billy-strings-tickets?q=Billy+Strings+

 

No map on site

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Engelbert Humperdinck
Capitole Theatre, Quebec City, QC
November 15, 2022, 8:00 PM


Stubhub link: https://www.stubhub.com/engelbert-humperdinck-quebec-tickets-11-15-2022/event/150562652/


Primary ticket provider link: https://www.ticketmaster.com/event/31005D2124BE795A

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
Billy Strings
Virginia Credit Union LIVE! at Richmond Raceway, Richmond, VA
November 16, 2022, 8:00 PM


Stubhub link: https://www.stubhub.com/billy-strings-richmond-tickets-11-16-2022/event/150260891/


Primary ticket provider link: https://tix.axs.com/OBd3FAAAAADaQYJ9AwAAAACl%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCm5hdGlvbmFsdmEA%2f%2f%2f%...

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the map on this event:

 

Event Name: The Mountain Goats
Event Date & Time: 02/08/23  8:00 PM
Stubhub Link: https://www.stubhub.com/mountain-goats-winston-salem-tickets-2-8-2023/event/151182500/?quantity=4&se...
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...


kindly update the placing of the table section.

Thank you !

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: And That's Why We Drink Podcast
Event Date & Time: 11/16/22  7:00 PM
Stubhub Link: https://www.stubhub.com/and-that-s-why-we-drink-austin-tickets-11-16-2022/event/150307032/?quantity=...
Primary Link: https://tickets.austintheatre.org/8560/8561

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: Goo Goo Dolls
Event Date & Time: 11/16/22  8:00 PM
Stubhub Link: https://www.stubhub.com/goo-goo-dolls-lubbock-tickets-11-16-2022/event/150369286/?quantity=1
Primary Link: https://www.ticketmaster.com/event/Z7r9jZ1Ad4Jxf?tmrid=TMR-3566894&routing=y

 

Thank you !

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event:

 

Event Name: The Rare Occasions
Event Date & Time: 11/16/22  7:00 PM
Stubhub Link: https://www.stubhub.com/the-rare-occasions-ferndale-tickets-11-16-2022/event/150484938/?quantity=1
Primary Link:https://www.songkick.com/concerts/40587478-rare-occasions-at-subterranean?utm_source=11593&utm_mediu...

 

Thank you !

Reply
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Community Log-In Changes May 1st
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Read about the changes here