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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Dry Cleanin
Venue:  Terminal West|Atlanta, GA
Event Date & Time: Sun, Jan 29, 2023, 8:30 PM
Stubhub Link: https://www.stubhub.com/dry-cleaning-atlanta-tickets-1-29-2023/event/150432391/
Primary Link: https://www.axs.com/events/417639/dry-cleaning-tickets

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: The Avett Brothers 
Venue: McMenamins Historic Edgefield Manor|Troutdale, OR
Event Date & Time: Sun, Jul 16, 2023, 6:30 PM 
Stubhub Link: https://www.stubhub.com/the-avett-brothers-troutdale-tickets-7-16-2023/event/104709082/
Primary Link: https://www.etix.com/ticket/p/5952552/the-avett-brothers-troutdale-mcmenamins-edgefield-amphitheater...

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Rakim (18+ Event)
Venue: Orange Peel|Asheville, NC
Event Date & Time: Sun, Dec 11, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/rakim-asheville-tickets-12-11-2022/event/151198026/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?partner_id=240&performance_id=2161887&method...

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name:  Caroline Rose (18+ Event)
Venue: Orange Peel|Asheville, N
Event Date & Time: Tue, Apr 18, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/caroline-rose-asheville-tickets-4-18-2023/event/150579847/
Primary Link: https://www.etix.com/ticket/p/8007795/caroline-rose-asheville-the-orange-peel?partner_id=240&_ga=2.9...

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Town Mountain
Venue: Orange Peel|Asheville, NC
Event Date & Time: Sat, Jan 21, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/town-mountain-asheville-tickets-1-21-2023/event/150466209/
Primary Link:

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Gryffin 11/18/22 

 

Link to the event from Stubhub:

https://www.stubhub.com/gryffin-irving-tickets-11-18-2022/event/105286479/?quantity=0&sections=&tick...


Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/0C005CADEB7A72BC

 

Incorrect map on stubhub:

Capture.JPG

 

 

Correct map:

Capture1.JPG

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: The offspring 11/19/22 

 

Link to the event from Stubhub:

https://www.stubhub.com/the-offspring-saskatoon-tickets-11-19-2022/event/150488432/?quantity=0

 

Kindly update the floor section. Please refer to the event link below.


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/11005D21C92E4F89

 

Thanks!

 

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to correct the map for this event:
Please add:
FLOOR HOUSE LEFT 101
FLOOR HOUSE RIGHT 102
FLOOR HOUSE LEFT 103
FLOOR HOUSE RIGHT 104
FLOOR HOUSE LEFT 105
FLOOR HOUSE RIGHT 106
FLOOR HOUSE LEFT 107
FLOOR HOUSE LEFT 109
LOGE HOUSE RIGHT/LEFT (201-202)
BALCONY FRONT (203-204)
BALCONY BACK (205-206)
301
302

Event Name: Almost Queen

Venue: College Street Music Hall

Event Date & Time: Jan 28, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/almost-queen-new-haven-tickets-1-28-2023/event/151220968/?clickref=1011lwmAG...

Primary Link: https://www.eventbrite.com/e/almost-queen-a-tribute-to-queen-tickets-427976879367?aff=ebdsoporgprofi... queen.JPG

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Flo Rida
Venue: Soaring Eagle Casino and Resort|Mount Pleasant, MI
Event Date & Time: Tue, Dec 27, 2022, 8:00 PM

Stubhub Link: https://www.stubhub.com/flo-rida-mount-pleasant-tickets-12-27-2022/event/150550645/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=2580255&method=restoreToken

Reply
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