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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Avi Kaplan 
Venue: Headliners Music Hall|Louisville, KY
Event Date & Time: Sun, Dec 11, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/avi-kaplan-louisville-tickets-12-11-2022/event/105287425/
Primary Link: https://www.etix.com/ticket/p/5912705/avi-kaplan-with-kaleb-jones-louisville-headliners-music-hall?p...

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to update the map since this is General Admission event only:

 

Event Name: Rubblebucket
Event Date & Time: 03/19/23  8:00 PM
Stubhub Link: https://www.stubhub.com/rubblebucket-louisville-tickets-3-19-2023/event/150556715/?quantity=0&sectio...
Primary Link:https://event.etix.com/ticket/p/6080860/rubblebucket-with-lunar-vacation-louisville-headliners-music...

 

Thank you !

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor 1-3 sections on event map.

 

Stubhub Link:

Carrie Underwood Tickets - Carrie Underwood Concert Tickets and Tour Dates - StubHub

 

Primary Link:

John Paul Jones Arena - Ticketing System (axs.com)

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor 1-3 sec. on event map.

 

Stubhub Link:

Carrie Underwood Tickets - Carrie Underwood Concert Tickets and Tour Dates - StubHub

 

Primary Link:

Crypto.com Arena - Ticketing System (axs.com)

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Carrie Underwood
Venue: Desert Diamond Arena|Glendale, AZ
Event Date & Time: Sat, Mar 11, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/carrie-underwood-glendale-tickets-3-11-2023/event/105286079/?
Primary Link: https://www.axs.com/events/434192/carrie-underwood-tickets

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing Gold and Tier sections on event map. Kindly refer to primary link provided.

 

Stubhub Link:

Noel Miller Tickets - StubHub

 

Primary Link:

Noel Miller: Everything Is F#&ked Tickets Apr 22, 2023 Las Vegas, NV | Live Nation

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance  a second follow up to add GREEN LOTS on parking section for this event:

Event Name: Chicago Blackhawks Parking

Venue: United Center Parking

Event Date & Time: Nov 25, 2022, 1:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-montreal-canadiens-chicago-tickets-11-25-2022/event/1502...

Primary Link: https://spothero.com/destination/chicago/united-center-parking

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect sections Floor 2-5 to Floor GA section on event map.

 

Stubhub Link:

Yung Gravy Tickets - Yung Gravy Concert Tickets and Tour Dates - StubHub

 

Primary Link:

Yung Gravy & bbno$: Baby Gravy, The Tour Tickets Dec 07, 2022 Austin, TX | Ticketmaster

 

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to please upload correct Stubhub map for below event:

Event Name: Ryan Bingham
Venue: The Theater at Virgin Hotels Las Vegas|Las Vegas, NV
Event Date & Time: Sun, Dec 04, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/ryan-bingham-las-vegas-tickets-12-4-2022/event/150443182/
Primary Link: https://www.axs.com/events/445282/ryan-bingham-with-the-texas-gentlemen-tickets?aff=usaffsongkick

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add parking map for this event:

Event Name: Boston Bruins Parking

Venue: TD Garden Parking

Event Date & Time: Nov 25, 2022, 1:01 PM to Dec. 3, 2022 5:00 PM

Stubhub Link: https://www.stubhub.com/td-garden-parking-lots-tickets/venue/215533/

Primary Link: https://spothero.com/destination/boston/td-garden-parking

Reply
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