Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ltcnica08]

Hi Team,

Seeking your assistance to add details for below event, can't see any listings and other details for event

Event Name: Alberta Ballet
Venue: Northern Alberta Jubilee Auditorium|Edmonton, AB
Event Date & Time: Sat, May 06, 2023, 7:30 PM
Stubhub Link: 
Primary Link:  https://www.ticketmaster.com/event/11005CE46A4310A6

[ltcnica08]

Hi Team,

Seeking your assistance to add details and make listings visible for below event:

Event Name: Vaultboy
Venue: Vinyl at Center Stage|Atlanta, GA
Event Date & Time: Fri, Feb 17, 2023, 8:00 PM
Stubhub Link:
Primary Link: https://www.ticketmaster.com/vaultboy-the-vaultboy-tour-atlanta-georgia-02-17-2023/event/0E005D69274...

[ltcnica08]

Hi Team,

Seeking your assistance to add details for below event:

Event Name: Vaultboy
Venue: Mercury Lounge-NY|New York, NY
Event Date & Time: Tue, Feb 21, 2023, 6:00 PM
Stubhub Link:
Primary Link: https://www.ticketmaster.com/the-vaultboy-tour-new-york-new-york-02-21-2023/event/00005D6AA7302DCA?

[ltcnica08]

Hi Team,

Seeking your assistance to add map and other event details  for below event:

Event Name: Flipturn
Venue:  Cats Cradle|Carrboro,  NC
Event Date & Time: Fri, Feb 03, 2023, 8:00
Stubhub Link: 
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=586444...

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Blueys Big Play
Venue: Mechanics Bank Theater | Bakersfield, CA
Event Date & Time:  Thu, Jan 19, 2023, 6:00 PM

Stubhub Link: https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/?quantity=2

Primary Link: https://tix.axs.com/rXWFCQAAAABkM6VcAgAAAAAp%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEU1lY2hhbmljcy10aGVhdGVyAP...

[angeldulce18]

Hi Team,

Please update unavailable parking map.

Stubhub Link:

Buffalo Sabres Tickets - StubHub

[Mauflores]

Hi Team,

Seeking your assistance for a third folow up to add the map for this event:

Event Name: Sierra Ferrell

Venue: Lensic Performing Arts Center

Event Date & Time: Apr 24, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/sierra-ferrell-santa-fe-tickets-4-24-2023/event/151251986/?clickref=1101lwnk...

Primary Link: https://tickets.lensic.org/account/login

[lotus_gaymarie]

Event: Big Thief 02/15/23

Link to the event from Stubhub:

https://www.stubhub.com/big-thief-austin-tickets-2-15-2023/event/150448538/?quantity=0

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/big-thief-austin-texas-02-15-2023/event/3A005CC2DD687710

Incorrect map on Stubhub - Missing sections Mezzanine 0 and 7

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Polyphia
Venue: Red Flag|St. Louis,
Event Date & Time: Sun, Apr 09, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/polyphia-st-louis-tickets-4-9-2023/event/150588844/
Primary Link: https://www.etix.com/ticket/p/7085234/polyphia-stlouis-red-flag-mjp?country=US&language=en

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: PARKING PASSES ONLY Colorado Avalanche at Buffalo Sabres
Venue: KeyBank Center Parking|Buffalo, NY
Event Date & Time: Thu, Dec 01, 2022, 7:01 PM
Stubhub Link: https://www.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=5f479c20-db63-450a-96bd-84e4f299cd9d
Primary Link: