Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Reuqesting to update the map seat on the event below:

Paramore

Smoothie King Center|New Orleans, LA

Thu, Jul 06, 2023, 7:00 PM

https://www.stubhub.com/paramore-new-orleans-tickets-7-6-2023/event/151197150/?quantity=1

https://www.ticketmaster.com/event/1B005D63A7E6595E?irgwc=1&clickid=y77ReNXHVzj0RS0UZa0Sb2iLUkA223X2...

Thank you

[angeldulce18]

Hi Team,

Please add missing GA VIP sec. on event map.

Stubhub Link:

Cory Wong Tickets - Cory Wong Concert Tickets and Tour Dates - StubHub

Primary Link:

Riviera Theatre - Ticketing System (axs.com)

[zhariiel]

Hi Team, 

Seeking your assistance to correct the section name General admission to advance general admission on this event:

Event Name: Margo Price
Event Date & Time: 2/3/2023 8pm
Stubhub Link: https://www.stubhub.com/margo-price-austin-tickets-2-3-2023/event/150480683/?quantity=0
Primary Link: https://scootinnaustin.frontgatetickets.com/event/sc8kn7kmhp4ks60n?irgwc=1&clickid=VXh3Hj1nnz7jWHfXO...

Thank you !

[angeldulce18]

Hi Team,

Please add GA 21+ sec. on event map.

Stubhub Link:

Kevin Kaarl Tickets - StubHub

Primary Link:

KEVIN KAARL Tickets | Portland, OR | Wonder Ballroom (etix.com)

[Lotusjoyce]

Hi Team, 

Please update the Floor section

Paramore
Smoothie King Center | New Orleans, LA
Thu, Jul 06, 2023, 7:00 PM

https://www.stubhub.com/paramore-new-orleans-tickets-7-6-2023/event/151197150/?quantity=0&sections=1...

https://www.ticketmaster.com/event/1B005D63A7E6595E?

Thank you

[angeldulce18]

Hi Team,

Please update correct event map to GA Floor and GA Balcony.

Stubhub Link:

Kevin Kaarl Tickets - StubHub

Primary Link:

Prekindle | Checkout

[Mauflores]

Hi Team,

Seeking your assistance update the map for this event and make this clickable.

Event Name: Hamilton 

Venue: Popejoy Hall

Event Date & Time: May 17, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/hamilton-albuquerque-tickets-5-17-2023/event/105024186/?clickref=1100lwoDZ82...

Primary Link: https://popejoypresents.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3APJ20%3AB...

[Lotusjoyce]

Please add A, B and C section to Stubhub map

Carrie Underwood
Desert Diamond Arena | Glendale, AZ
Sat, Mar 11, 2023, 7:30 PM

https://www.stubhub.com/carrie-underwood-glendale-tickets-3-11-2023/event/105286079/?quantity=0&sect...

https://www.axs.com/events/434192/carrie-underwood-tickets

Thank you

[lotustixmalou]

Hi team,

Please, add Mezzanine section to Stubhub map on below event:
Itzhak Perlman
Mesa Arts Center - Ikeda Theater, Mesa, AZ
February 19, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/itzhak-perlman-mesa-tickets-2-19-2023/event/150198559/

Primary ticket provider link: https://boxoffice.mesaartscenter.com/Online/default.asp?BOset::WScontent::SearchCriteria::search_cri...

[zhariiel]

Hi Team, 

Seeking your assistance to update the map on this event, this is a General Admission event only:

Event Name: JID
Event Date & Time: 03/07/23  8:00 PM
Stubhub Link: https://www.stubhub.com/j-i-d-wallingford-tickets-3-7-2023/event/150533459/?quantity=2
Primary Link: https://concerts.livenation.com/event/1D005D47E80E5751?f_use_ras_unavailability=true&f_ras_manifest_...

Thank you !