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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update stubhub map for below event:

Event Name: Theresa Caputo
Venue: Pechanga Entertainment Center|Temecula, CA
Event Date & Time: Fri, Jan 27, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/theresa-caputo-temecula-tickets-1-27-2023/event/150531731/
Primary Link:

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Noel Miller 
Venue: Orpheum Theatre - Phoenix|Phoenix, AZ
Event Date & Time: Sun, Apr 30, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/noel-miller-phoenix-tickets-4-30-2023/event/150584713/
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=3832885&method=restoreToken

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Static X
Venue: Orpheum Theatre - Phoenix|Phoenix, AZ
Event Date & Time: 3/9/23
Stubhub Link: https://www.stubhub.com/static-x-oklahoma-city-tickets-3-9-2023/event/105089100/
Primary Link: https://www.etix.com/ticket/p/8614597/staticx--oklahoma-city-diamond-ballroom

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: PBR - Pendleton Whisky Velocity Tour

Venue: Ford Wyoming Center

Event Date & Time: Sat, Apr 01, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/pbr-pendleton-whisky-velocity-tour-casper-tickets-4-1-2023/event/151209536/?...pbr.JPG

Primary Link:https://www.ticketmaster.com/event/1E005D59C4E22573?wt.mc_id=EML_TMNT549497_1370400_0[PC_eventImage&...

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add parking map for this event: 

Event Name: Boston Celtics Parking

Venue: TD Garden Parking

Event Date & Time: Feb 10 to March 24, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/secure/search?q=TD+Garden&sellSearch=false&gridFilterType=1

Primary Link: https://www.ticketmaster.com/td-garden-tickets-boston/venue/8337parkinn.JPG

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add parking map for this event: 

Event Name: Boston Celtics Parking

Venue: TD Garden Parking

Event Date & Time: April 9 to March 31, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/secure/search?q=TD+Garden&sellSearch=false&gridFilterType=1

Primary Link: https://www.ticketmaster.com/td-garden-tickets-boston/venue/8337 
parkinn.JPG

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your help to please update not interactive event map on Stubhub, we are having issues mapping out tickets. 

Stubhub Link:

Aladdin The Musical - Albuquerque Tickets - StubHub

Thanks

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect event map. Kindly remove GA sec. and replace it with  Orchestra Sec.

 

Stubhub Link:

Dita Von Teese Tickets - StubHub

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect Stubhub event map.

 

Stubhub Link:

Engelbert Humperdinck Tickets - StubHub

 

Primary Link:

https://sycuancasino.yapsody.com/event/book/726059/31432839

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here