Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update the map seat on the event below:

Chase Matthew (21+ Event)

Joes Live Rosemont|Rosemont, IL

Thu, Mar 23, 2023, 7:45 PM

https://www.stubhub.com/chase-matthew-rosemont-tickets-3-23-2023/event/151305681/

https://www.ticketweb.com/event/chase-matthew-love-you-again-joes-live-rosemont-tickets/12736025?pl=...

Thank you

[drmkr23]

When trying to list my tickets for sale, Stubhub permits me to select Pit Left but it does not allow me to select the row or seat numbers.

Event Name: Jerry Seinfeld

Event Date: April 20, 2023

Link to the event on our site: https://www.stubhub.com/Secure/Pipeline/Sell/TicketDetails?ID=b00c5ad8-b188-49f1-88c1-6f1bea729ad6

A link to a correct map (if you have one): https://www.jacksonvillecenterfortheperformingarts.com/p/events-and-tickets/seating-charts

[zhariiel]

Hi Team, 

Seeking your assistance to add section orchestra PIT on this event:

Event Name: Dear Evan Hansen
Event Date & Time: 01/21/23  2:00 PM
Stubhub Link: https://www.stubhub.com/dear-evan-hansen-reno-tickets-1-21-2023/event/151221118/?quantity=0&sections...
Primary Link: https://pioneercenter.com/Online/default.asp?doWork::WScontent::loadArticle=Load&BOparam::WScontent:...

Thank you !

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Itzhak Perlman

Mesa Arts Center - Ikeda Theater|Mesa, AZ

Sun, Feb 19, 2023, 7:30 PM

https://www.stubhub.com/itzhak-perlman-mesa-tickets-2-19-2023/event/150198559/?quantity=2&sections=&...

https://boxoffice.mesaartscenter.com/Online/mapSelect.asp

Thank you

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Jim Gaffigan (Rescheduled from 11/18/2022)

Van Andel Arena|Grand Rapids, MI

Sat, Apr 15, 2023, 7:00 PM

https://www.stubhub.com/jim-gaffigan-grand-rapids-tickets-4-15-2023/event/105265559/?quantity=1

https://www.ticketmaster.com/jim-gaffigan-dark-pale-tour-grand-rapids-michigan-04-15-2023/event/0800...

Thank you

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for  the event below:

JID and Smino

Arvest Bank Theatre at The Midland|Kansas City, MO

Sat, Mar 25, 2023, 8:00 PM

https://www.stubhub.com/j-i-d-kansas-city-tickets-3-25-2023/event/150542007/

https://tix.axs.com/Z4khGgAAAACugYqfAgAAAADJ%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

Thank you

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Kevin Kaarl - Paris Texas Tour
Sun 02 Apr, 20:00
Emos, Austin, TX

Stubhub Link: https://www.stubhub.com/kevin-kaarl-austin-tickets-4-2-2023/event/151202936/?clickref=1100lwiERk4i&u...

Primary Link: https://emosaustin.frontgatetickets.com/event/qy6nwmjbulexrdak


Thanks,

Quiennie

[RmOropesa]

Hi Team,

Seeking your assistance to update BALCONY 3 to BALCONY RIGHT, and BALCONY 2 to BALCONY LEFT for the below event;

Event Name: Weyes Blood
Venue: The Danforth Music Hall|Toronto, ON
Event Date & Time: Wed, Mar 08, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/weyes-blood-toronto-tickets-3-8-2023/event/150488412/?quantity=2&sections=17...

Primary Link: https://www.ticketmaster.ca/weyes-blood-in-holy-flux-tour-toronto-ontario-03-08-2023/event/10005D29C.....

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Kevin Kaarl - Miami
Fri 07 Apr, 18:00
North Beach Bandshell, Miami Beach, Florida

Stubhub Link: https://www.stubhub.com/kevin-kaarl-miami-beach-tickets-4-7-2023/event/151278161/?quantity=5

Primary Link: https://www.eventbrite.com/e/kevin-kaarl-miami-tickets-450828509207


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please add section Pit for this event:

Come from Away
Sun 30 Apr, 13:00
Silva Concert Hall - Hult Center for the Performing Arts, Eugene, Oregon

Stubhub Link: https://www.stubhub.com/come-from-away-eugene-tickets-4-30-2023/event/151193950/?quantity=0

Primary Link: https://tickets.hultcenter.org/1492/1499?queueittoken=e_24sevenwaitingroom~q_e2db04ee-2511-4313-bb07...


Thanks,

Quiennie