Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotustixmalou]

Hi team,

Please, change sections 100-103 to Floor General Admission for below event:
Death Cab for Cutie
Arvest Bank Theatre at The Midland, Kansas City, MO
February 06, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/death-cab-for-cutie-kansas-city-tickets-2-6-2023/event/150485049/

Primary ticket provider link: https://tix.axs.com/Z4khGgAAAAA0lQaeAgAAAAAG%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

[lotustixmalou]

Hi team,

Please, add map for below event:
Jann Arden
Grand Theatre, Kingston, ON
February 07, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/jann-arden-kingston-tickets-2-7-2023/event/151346342/

Primary ticket provider link: https://www.kingstongrand.ca/events/tickets/jann-arden-2

[lotustixmalou]

Hi team,

Please, change map to All General Admission for below event:
Nick Hakim
The Regent Theater, Los Angeles, CA
February 07, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/nick-hakim-los-angeles-tickets-2-7-2023/event/150451207/

Primary ticket provider link: https://www.ticketmaster.com/event/09005D29CE4737F1

[lotustixmalou]

Hi team,

Please, rearrange Tables 1-24 sections for below event:
The Mountain Goats
The Ramkat, Winston-Salem, NC
February 08, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/mountain-goats-winston-salem-tickets-2-8-2023/event/151182500/

Primary ticket provider link: https://www.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_method=...

[zhariiel]

Hi Team, 

Seeking your assistance to make the map interactive on this event:

Event Name: Aladdin
Event Date & Time: 06/10/23 @8pm
Stubhub Link: https://www.stubhub.com/aladdin-the-musical-albuquerque-albuquerque-tickets-6-10-2023/event/15059784...
Primary Link: https://popejoypresents.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3APJ22%3AB...

Thank you !

[zhariiel]

Hi Team, 

Seeking your assistance to add section Rear box on this event on Stubhub and vivid map:

Event Name: Shane Gillis
Event Date & Time: 2/03/23 @ 930pm
Stubhub Link: https://www.stubhub.com/shane-gillis-san-antonio-tickets-2-3-2023/event/151312119/?quantity=0
Vivid link: https://www.vividseats.com/shane-gillis-tickets-san-antonio-charline-mccombs-empire-theatre-2-3-2023...
Primary Link: https://www.ticketmaster.com/event/3A005D86B3114093?wt.mc_id=EML_TMNT549495_1086031_0[PC_eventImage&...

Thank you !

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

PARKING PASSES ONLY New Orleans Pelicans at Boston Celtics
Wed 11 Jan, 19:30
TD Garden Parking Lots, Boston, Massachusetts

Stubhub Link: https://www.stubhub.com/parking-passes-only-boston-celtics-boston-tickets-1-11-2023/event/150337412/...


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update floor and stage layout on Stubhub map for this event:

The Book Of Mormon
Tue 21 Mar, 19:30
Budweiser Gardens, London, Ontario 

Stubhub Link: https://www.stubhub.com/the-book-of-mormon-london-tickets-3-21-2023/event/151345337/

Primary Link: https://budweisergardens.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AGLOBAL-LABATT%...


Thanks,

Quiennie

[guitnin]

Please fix the seat map - the Ticketmaster map is correct.

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Cats

Chrysler Hall|Norfolk, VA

Sat, Feb 11, 2023, 2:00 PM

https://www.stubhub.com/cats-touring-norfolk-tickets-2-11-2023/event/151176595/?quantity=1

https://www.ticketmaster.com/cats-touring/event/01005C8EDE13640C?brand=seven&refArtist=K8vZ91713h0

Thank you