StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Rachelle22 · ‎03-01-2023

Hi Team,
Seeking your assistance to update event map for below event. The map shoul include the following sections: Main Center, Pit Center, Main Left, Main Right, and Balcony Section.
Event Name: Rory Scovel
Venue: Variety Playhouse|Atlanta, GA
Event Date & Time: Jul 29, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/rory-scovel-atlanta-tickets-7-29-2023/event/151398285
Primary Link: https://www.axs.com/events/465818/rory-scovel-tickets

Mauflores · ‎03-01-2023

Hi Team,

Seeking your assistance to update the FLOOR section for this event:

Event Name: Tauren Wells

Venue: Sacramento Memorial Auditorium

Event Date & Time: Thu, Apr 27, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/tauren-wells-sacramento-tickets-4-27-2023/event/150578840/?clickref=1011lwBU...

Primary Link: https://www.ticketmaster.com/tauren-wells-joy-in-the-morning-sacramento-california-11-06-2022/event/...

Quiennie · ‎03-01-2023

Hi Team,

Please add Standing Room Only on stubhub map for this event:

Grand Ole Opry
Fri Mar 03 2023 7:00 PM
Grand Ole Opry House, Nashville, TN

Stubhub link: https://www.stubhub.com/grand-ole-opry-nashville-tickets-3-3-2023/event/151175947/?quantity=2&listin...

Primary link: https://www.axs.com/events/447696/grand-ole-opry-tickets?skin=grandoleopry&_ga=2.161629051.618944159...

Thanks,

Quiennie

angeldulce18 · ‎03-01-2023

Hi Team,

Please update correct Floor sec. on Stubhub for the following event:

Trippie Redd

Mullett Arena

Tempe, AZ

Thu, Mar 02, 2023, 7:00 PM

Stubhub Link:

Trippie Redd Tickets - Trippie Redd Concert Tickets and Tour Dates - StubHub

JONA · ‎03-01-2023

Hi Team,

Please add PLT Sections 100 level and PLT Sections 200 level on Stubhub map to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/07005D46E53A5A91

Thanks,

Jona

Mauflores · ‎03-01-2023

Hi Team,

Seeking your assistance to update the ORCHESTRA part on this event and add:
ORCHESTRA (RIGHT, CENTER, LEFT)
PRIME ORCHESTRA (RIGHT, CENTER, LEFT)

Event Name: Tedeschi Trucks Band

Venue: Filene Center at Wolf Trap

Event Date & Time: Wed, Jun 28, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/tedeschi-trucks-band-vienna-tickets-6-28-2023/event/151465040/?clickref=1011...

Primary Link: https://mpv.tickets.com/?agency=WTFV_PLAGENCY_MPV&orgid=44689&pid=9210754&_ga=2.4568115.183603326.16...

Lotusjoyce · ‎03-01-2023

hi team,

Please add PIT sec to stubhub map

Frozen
Orpheum Theatre - Memphis | Memphis, TN
Sat, Jul 01, 2023, 2:00 PM

https://www.stubhub.com/frozen-memphis-tickets-7-1-2023/event/151324484/?quantity=0

https://www.ticketmaster.com/frozen-touring/event/1B005D8685831FE5?refArtist=K8vZ9179No7

hershcules · ‎03-01-2023

Actual rows and seats cannot currently be selected for the Terrace section for the following event. Please enable rows and seat numbers so I can accuractly list my Terrace tickets.

- Event Name: Billy Strings at the Greek Theatre, Los Angeles

- Event Date: Fri May 19 2023 8:00 PM

- Link to the event on our site: https://www.stubhub.com/billy-strings-tickets/performer/1521415/

- A link to a correct map (if you have one): https://www.ticketmaster.com/billy-strings-los-angeles-california-05-19-2023/event/09005D82F48F861B?...