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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please add 21 and Over section for below event:
Currents
Launchpad, Albuquerque, NM
May 27, 2023, 8:00 PM

 

STUBHUB LINK: https://www.stubhub.com/currents-albuquerque-tickets-5-27-2023/event/151734094/

 

PRIMARY TICKET PROVIDER LINK: https://tickets.holdmyticket.com/tickets/405177

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing Sec. 1 on Stubhub event map.

 

Stubhub Link:

Styx Tickets - StubHub

 

Primary Link:

STYX Tickets | Lawton, OK | Apache Casino Hotel (etix.com)

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stlblues
Zamboni Driver

Re: Incorrect Event Information

Incorrect Map for An Evening With Cowboy Junkies at The Sound on 7/23/23.

Stubhub map: https://www.stubhub.com/cowboy-junkies-del-mar-tickets-7-23-2023/event/151727338/?quantity=2

Ticketmaster map: https://www.ticketmaster.com/an-evening-with-cowboy-junkies-del-mar-california-07-23-2023/event/0A00...

THE FLOOR IS SEATED - NOT GENERAL ADMISSION

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

Please, add seated map for below event:
Cats
Ford Wyoming Center, Casper, WY
May 18, 2023, 6:30 PM

 

STUBHUB LINK: https://www.stubhub.com/wine-and-cheese-pre-reception-casper-tickets-5-18-2023/event/151222349/

 

PRIMARY TICKET PROVIDER LINK: https://www.ticketmaster.com/cats-touring-casper-wyoming-05-18-2023/event/1E005D02F7D25D4D

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add seated map for below event:
George Lopez
Grand Casino Hinckley Event Center, Hinckley, MN
May 19, 2023, 7:00 PM

 

STUBHUB LINK: https://www.stubhub.com/george-lopez-hinckley-tickets-5-19-2023/event/151730941/

 

PRIMARY TICKET PROVIDER LINK: https://www.etix.com/ticket/online/performanceSale.do;jsessionid=B29FCDB63441396FC7D8620C7F8A3058?me...

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

For Blink 182 in Houston at the Toyota Center on Sat July 8 2023, please correct the seating map. As of recent, all Blink 182 shows now have a single catwalk leading to a cube like stage. See below. Thank you!

 

Stubhub Map: https://www.stubhub.com/blink-182-houston-tickets-7-8-2023/event/150529368/?quantity=2

 

Correct Map on AXS: https://tix.axs.com/AQAAAAAAAABcnHmjBAAAAACj%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fB3JvY2tldHMA%2f%2f%2f%2f%2...

 

Screenshot 2023-05-02 at 4.54.37 PM.png

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update floor and stage layout  on Stubhub map for this event:

 

Koe Wetzel
Oct 06 • Fri • 7:30PM • 2023
AT&T Center, San Antonio, Texas

Stubhub Link: https://www.stubhub.com/koe-wetzel-san-antonio-tickets-10-6-2023/event/151710329/?quantity=2&section...

Primary Link: https://www.ticketmaster.com/koe-wetzel-the-road-to-hell-san-antonio-texas-10-06-2023/event/3A005E8D...


Thanks,

Quiennie

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Rick Springfield 05/11/23

 

Kindly add Balcony Center, Left and Right

 


Link to the event from Stubhub:

https://www.stubhub.com/rick-springfield-roosevelt-tickets-5-11-2023/event/151660689/?quantity=2&sec...


Link to the event from the primary ticket provider:

https://tickets.discipleevents.com/e/rick-springfield-live-in-roosevelt/tickets

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: 

Blippi 

The CN Centre Prince George, BC

Tue, May 16, 2023, 6:00 PM

 

Kindly add Floor section.

 

Link to the event on StubHub.com:

https://www.stubhub.com/blippi-live-prince-george-tickets-5-16-2023/event/151750720/?quantity=2


Link to the event from the primary ticket provider:

https://ticketsnorth.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=BLIP&linkID=pghc&shopper...

 

 

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