Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Dirty Dancing
Venue: Mother Lode Theatre, Butte, MT
Event Date & Time: Nov 15, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dirty-dancing-butte-tickets-11-15-2023/event/152019200/
Primary Link: https://ci.ovationtix.com/35793/performance/11288415

Thank you!

[aj123]

Hi Team,

Seeking your assistance to replace Orchestra Section with Main Level Section for below event:

Event Name: Dirty Dancing
Venue: Conexus Arts Centre, Regina, SK
Event Date & Time: Oct 30, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-regina-tickets-10-30-2023/event/152111268/?
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=showManifest

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make the Orchestra Section interactive (clickable) for below event:

Event Name: Dirty Dancing
Venue: Capitol Theatre - Salt Lake City, Salt Lake City, UT
Event Date & Time: Nov 14, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-salt-lake-city-tickets-11-14-2023/event/151775345/?
Primary Link: https://my.arttix.org/31702/?queueittoken=e_2021safetynet~q_99feeb36-b428-4d54-a88e-6ad78f076916~ts_...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make map interactive (clickable) for below event:

Event Name: Harry Potter and the Half Blood Prince
Venue: Eastman Theatre, Rochester, NY
Event Date & Time: Oct 21, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-21-2023/event/15210466...?
Primary Link: https://my.rpo.org/1107/1150

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add Orange Lot Section for below event:

Event Name: PARKING PASSES ONLY Taylor Swift
Venue: Hard Rock Stadium Parking, Miami Gardens, FL
Event Date & Time: Oct 19, 2024, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-taylor-swift-miami-tickets-10-19-2024/event/152129453/?q...
Primary Link: https://www.ticketmaster.com/event/0D005F09254C07BA

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make map interactive (clickable) for below event:

Event Name: Harry Potter and the Half Blood Prince
Venue: Eastman Theatre, Rochester, NY
Event Date & Time: Oct 20, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-20-2023/event/15210466...
Primary Link: https://rpo.org/event/harry-potter-and-the-half-blood-prince/2023-10-20/

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Stomp
Venue: Washington Pavilion of Arts & Science, Sioux Falls, SD
Event Date & Time: Jun 11, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/stomp-sioux-falls-tickets-6-11-2024/event/152125765/
Primary Link: https://wpmi-3encore.shop.secutix.com/selection/event/seat?perfId=10228790287069&productId=102287895...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: PARKING PASSES ONLY Teddy Swims
Venue: Old National Centre Parking, Indianapolis, IN
Event Date & Time: Nov 03, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...
Primary Link: https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

Thank you!

[doctorrock77]

I’m trying to list tickets, but there is no way to list General Admission (GA) tickets.  In the “Where Are Your Seats?” section, GA is not listed.  All other sections appear to be available.

- Event Name:

Noname: Sundial Tour

- Event Date:

11/08/2023 8:00 PM

- Link to the event on our site:

https://www.stubhub.com/noname-oakland-tickets-11-8-2023/event/152207116/?quantity=0

[doctorrock77]

I’m trying to list tickets, but the only option is General Admission (GA).  Instead of GA only, there should be other options:

Meadow

Lower Bowl 1-2

Lower Bowl 3-4

General Admission

- Event Name:

Bobby Weir & Wolf Bros featuring the Wolfpack with the Stanford Symphony Orchestra

- Event Date:

10/29/2023 6:30 PM

- Link to the event on our site:

https://www.stubhub.com/bob-weir-stanford-tickets-10-29-2023/event/152215574/?quantity=0

- A link to a correct map (if you have one)

https://live.stanford.edu/content/frost-amphitheater-seating-configurations

Correct configuration is “Reserved with GA Lawn”