cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,


Please update/add section Left Boxes and Right Boxes on Vivid and Stubhub for the below event.


Vikingur Olafsson

Jones Hall at Wortham Center
Houston, TXSun, Jan 28, 2024, 2:30 PM


Primary link: https://cart.houstonsymphony.org/12340/12341


Stubhub link:https://www.stubhub.com/vikingur-olafsson-houston-tickets-1-28-2024/event/152206751/


Vivid link: https://www.vividseats.com/vikingur-olafsson-tickets-houston-jones-hall-at-wortham-center-1-28-2024-...

Reply
Loading...
RustyRick
Rookie

Fall Out Boy - March 1, 2024 - Climate Pledge Arena, Seattle, WA

The floor section of this event is seated. I have attached a map and seating numbers from the ticketmaster page. Stubhub event listing does not offer seat selection or display.

 

Event Name: Fall Out Boy - So Much For (2our) Dust

Event Date: March 1, 2024

Venue: Climate Pledge Arena, Seattle, WA

Link to Stubhub page: https://www.stubhub.ca/fall-out-boy-seattle-tickets-3-1-2024/event/152273163/

 

FOB-Climate Pledge Arena-March1-24.png

Reply
Loading...
Dannym715
Zamboni Driver

Re: Fall Out Boy - March 1, 2024 - Climate Pledge Arena, Seattle, WA

Good evening Team,

Please add the missing General Pit Admission Section Missing from the below show. High demand show

 

- Event Name - Dave Matthews Band

- Event Date - Sat November 18 at 7:30pm ·Madison Square Garden, New York, NY

- Link to the event on our site: https://www.stubhub.com/dave-matthews-band-new-york-tickets-11-18-2023/event/152234784/

- A link to a correct map (if you have one): https://seatgeek.com/dave-matthews-band-tickets/new-york-new-york-madison-square-garden-2023-11-18-7...

 

 

Dannym715_0-1694659213673.png

 

Reply
Loading...
Dannym715
Zamboni Driver

Re: Map Errors on Site

Dave Matthews Band - Missing PIT General Admission

 

Good evening Team,

Please add the missing General Pit Admission Section Missing from the below show. High demand show

 

- Event Name - Dave Matthews Band

- Event Date - Sat November 18 at 7:30pm ·Madison Square Garden, New York, NY

- Link to the event on our site: https://www.stubhub.com/dave-matthews-band-new-york-tickets-11-18-2023/event/152234784/

- A link to a correct map (if you have one): https://seatgeek.com/dave-matthews-band-tickets/new-york-new-york-madison-square-garden-2023-11-18-7...

 

Dannym715_0-1694659286317.png

 

 

 

Reply
Loading...
acmp
Rookie

Re: Map Errors on Site

Hi Team,
Please add the following event on Skybox:
Aladdin
Segerstrom Center for the Arts - Segerstrom HallCosta Mesa, CA May 09, 2024, 7:30 PM
Primary link https://seats.scfta.org/single?id=27242

Reply
Loading...
acmp
Rookie

Re: Map Errors on Site

Kindly add the event map.

 

Link to the event on StubHub.com:

https://www.stubhub.com/aladdin-ballet-costa-mesa-tickets-5-9-2024/event/151602403/

 

Link to the event from the primary ticket provider:

https://seats.scfta.org/single?id=27242

Thanks!

Reply
Loading...
pinkblueberry
Waterboy

Re: Map Errors on Site

The General Admission section is greyed out, not allowing you to select or list tickets for that section. Although, some tickets are listed as being General Admission. How do you allow someone to list or select this section? 

 

Event Name: Global Citizen Festival

Event Date: September 23, 2023

Link: 

Global Citizen Festival Tickets - StubHub

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update and add StubHub map for this event  Dirty Dancing 10/30/10 23 with primary market link below for reference: 

 

 

https://www.etix.com/ticket/p/4592537/dirty-dancing-in-concert-regina-conexus-arts-centre

 

 

Thanks,

Jona

Reply
Loading...
Motox0220
Waterboy

Re: Map Errors on Site

Atlanta united VS inter Miami

Saturday September 16th

You have it listed 7:30 pm

The game is 5:00pm check every website inter Miami Atlanta united and Ticketmaster you can confirm 5pm game start
Reply
Loading...
WHR
Backup Singer

Anaheim Duck Parking Map is INCORRECT on Stubhub

Stubhub has plenty of incorrect information throughout its site, but buyers of Parking for Anaheim Ducks games should know the Stubhub map is inconsistent with actual parking at Honda Center for Ducks games.

Screenshot 2023-09-13 at 1.10.31 PM.png

Screenshot 2023-09-13 at 1.11.37 PM.png

  

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here