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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

acmp
Rookie

Re: Map Errors on Site

Hi Team! Requesting seat map on Vivid and Stubhub for this event; Brakence 10/30/2023 The Opera House Toronto|Toronto,Oct 30, 2023, 7:00 PM

Primary link: https://concerts.livenation.com/brakence-the-hypochondriac-is-still-on-toronto-ontario-10-30-2023/ev...

Vivid link: https://concerts.livenation.com/brakence-the-hypochondriac-is-still-on-toronto-ontario-10-30-2023/ev...

Stubhub link: 
https://www.stubhub.com/brakence-toronto-tickets-10-30-2023/event/152298465/?

Thanks!

Reply
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ayoneil
Zamboni Driver

Event VIP section missing

44 Presents: Claptone

Sep 21 • Thu • 9:00PM • 2023
44 Toronto, Toronto, Ontario, Canada
 
MIssing section VIP. Please update ASAP. thank you.
Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Merrily We Roll Along 11/4/23 2pm 

 

Hi Team,

 

Kindly fix the positioning of the following sections:

  • switch Dress Circle Right to Dress CIrcle Left
  • switch Orchestra Right to Orchestra Left

Please refer to this link from the primary ticket provider:

https://www.thehudsonbroadway.com/events/merrily-we-roll-along/tickets/5FF647F6-63CB-4B33-9449-AA6E4...

 

Stubhub link:

https://www.stubhub.com/merrily-we-roll-along-new-york-new-york-tickets-11-4-2023/event/151604225/

 

Thanks!

Reply
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katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: Tina 
Event Date: 9/30/2023
Issue to Resolve: Please update actual map to be clickable
Primary Map Link: https://pioneercenter.com/Online/default.asp?BOparam::WScontent::loadArticle::permalink=Tina&BOparam... 
Screenshot of SH error: 

katzbautista08_0-1695249787178.png

Thanks!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map for this event and make the DRESS CIRLE section into:
ORCHESTRA RIGHT
ORCHESTRA CENTER
ORCHESTRA LEFT

Event:The Book Of Mormon
Venue:Keybank State Theatre-Playhouse Square Center
Date:

Fri, Oct 27, 2023, 7:30 PM

Primary Link:  https://tickets.playhousesquare.org/online/mapSelect.asp Screenshot 2023-09-20 150328.png

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map for this event and remove MIDDLE BOWL 5&6 and make it LAWN GENERAL ADMISSION:

Event:The Avett Brothers
Venue:Frost Amphitheater
Date:Sun, Sep 24, 2023, 7:00 PM

Stubhub Link:https://www.stubhub.com/the-avett-brothers-stanford-tickets-9-24-2023/event/152023445/?clickref=1101... 

Primary Link: https://tix.axs.com/BTg4EgAAAADLJpWLAgAAAADT%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEkZyb3N0IEFtcGhpdGhlYXRlcg... Screenshot 2023-09-20 170944.png

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable Stubhub map for the following event:

Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth

Benaroya Hall

Seattle, WA

Sat, Apr 20, 2024, 7:30 PM

 

Stubhub Link:

Seattle Repertory Jazz Orchestra Tickets - StubHub

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing seat chart on the following event:

Vasantotsav

Nordstrom Recital Hall

Seattle, WA

Fri, Oct 13, 2023, 7:30 PM

 

Stubhub Link:

Vasantotsav Tickets - StubHub

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please make stubhub map interactive for this event:

 

CHARLOTTE CARDIN
Nov 04 • Sat • 8:00PM • 2023
Crescent Ballroom, Phoenix, AZ, USA

 

stubhub link: https://www.ticketweb.com/event/charlotte-cardin-crescent-ballroom-tickets/13165298?pl=crescent

 

primary link: https://www.ticketweb.com/event/charlotte-cardin-crescent-ballroom-tickets/13165298?pl=crescent

 

Thanks,

 

Quiennie

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Travis Scott Parking 10/13/23

Issue: No map on site

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...


Link to the event from the primary ticket provider:

https://www.parkwhiz.com/pnc-arena-parking-3/travis-scott-utopia-tour-presents-circus-maximus-135472...

 

Thanks!

 

Reply
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