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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map for this event:

 

Hozier Parking
Moda Center Parking | Portland, OR
Wed, Oct 25, 2023, 8:01 PM

 

https://www.stubhub.com/parking-passes-only-hozier-portland-tickets-10-25-2023/event/151580141/?quan...

 

https://www.parkwhiz.com/moda-center-parking-2/hozier-1306319/

 

Thank you

 

Screenshot 2023-10-20 224919.png

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map to below event: 

Take3

Pablo Center at the Confluence, Eau Claire, WI

March 12, 2024, 7:30 PM

 

Stubhub link: https://www.stubhub.com/take3-eau-claire-tickets-3-12-2024/event/152318509/

 

Primary ticket provider link: https://www.axs.com/events/492885/take3-tickets

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Change sections 101 to 304 to sections 1 to 4 and GA Seated. See attached map image below:
Darcy and Jer
The Novo, Los Angeles, CA
Januar 10, 2024, 8:00 PM

 

Stubhub link: https://www.stubhub.com/darcy-jer-los-angeles-tickets-1-10-2024/event/151902239/

 

Primary ticket provider link: https://www.axs.com/events/489652/darcy-jer-tickets

lotustixmalou_0-1697990153997.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Please, change map to below event. See attached map image below:
Atif Aslam
Masonic Temple, Detroit, MI
November 05, 2023, 6:30 PM

 

Stubhub link: https://www.stubhub.com/atif-aslam-detroit-tickets-11-5-2023/event/152032181/

 

Primary ticket provider link: https://www.axs.com/events/492470/atif-aslam-tickets

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brycetucker3
Waterboy

Re: Map Errors on Site

All but 5 of Kentucky Wildcats Women;s Basketball games will be played at Rupp Arena, instead of Memorial Coliseum.

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: Rene Vaca
Venue: Laugh Out Loud Comedy Club, San Antonio, TX
Event Date & Time: Mar 15, 2024, 9:45 PM


Stubhub Link: https://www.stubhub.com/rene-vaca-san-antonio-tickets-3-15-2024/event/152375895/
Primary Link: https://www.ticketweb.com/event/ren-vaca-laugh-out-loud-comedy-club-tickets/13631518

 

Thank you!

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: Hozier Parking
Venue: Moda Center Parking, Portland. OR
Event Date & Time: Oct 25, 2023, 8:01 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-hozier-portland-tickets-10-25-2023/event/151580141/?quan...
Primary Link: https://www.parkwhiz.com/moda-center-parking-2/hozier-1306319/

 

Thank you!

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to make the Stubhub map interactive for the below event:

Event Name: The Fab Four
Venue: Grove of Anaheim Anaheim, CA
Event Date & Time:  Sun, Nov 26, 2023, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/the-fab-four-the-ultimate-beatles-tribute-anaheim-tickets-11-26-2023/event/1...?

Primary Link: https://www.ticketmaster.com/event/09005EF3DA1763BE

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Denise2
New User

NASCAR CHAMPIONSHIP WEEKEND NOV 4&5 Package. How do I list it as such with infield pass and scanners?

 
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TeamStubHub1
Moderator

Re: NASCAR CHAMPIONSHIP WEEKEND NOV 4&5 Package. How do I list it as such with infield pass and s...

So sorry for the trouble there! I've sent the details over to our mapping team to get those added as soon as possible. It appears that they were missing a portion of the map from the primary. 

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