Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: LetterKenny Live

EVENT DATE: 3/22/24 at 8p

STUBHUB LINK: https://www.stubhub.com/a-night-of-stand-up-comedy-coquitlam-tickets-3-22-2024/event/152739132/

PRIMARY LINK: https://www.ticketmaster.ca/letterkenny-presents-a-night-of-standup-coquitlam-british-columbia-03-22...

THANK YOU!!

[mrapt102]

Hello,

Can you please update your map to reflect the primary?

EVENT NAME: Matt Rife

EVENT DATE: 8/9/24 at 8p

STUBHUB LINK: https://www.stubhub.com/matt-rife-thackerville-tickets-8-9-2024/event/152753209/

PRIMARY LINK: https://seatgeek.com/matt-rife-tickets/comedy/2024-08-10-8-pm/6310822?preview_token=mqvyYmG5Rx&ampli...

THANK YOU!!!!

[Frenchsoup]

Incorrect Floor Map:
Nicki Minaj Presents: Pink Friday 2 World Tour
April 17th, 2023

https://www.stubhub.ca/nicki-minaj-montreal-tickets-4-17-2024/event/152728029/

https://www.ticketmaster.ca/nicki-minaj-presents-pink-friday-2-montreal-quebec-04-17-2024/event/3100...

I understand that section wise there are no differentiations on tickets, but we should be able to include the row of tickets in sale. Makes a very big difference as its not GA

[drr37]

The following events are not mapped in Stubhub at all. I cannot find them.

Event: Super Bowl Experience Presented By Toyota

Date: Feb 7 2024 

Primary:  https://www.ticketmaster.com/super-bowl-experience-presented-by-toyota-las-vegas-nevada-02-07-2024/e...

Date: Feb 8 2024 

https://www.ticketmaster.com/super-bowl-experience-presented-by-toyota-las-vegas-nevada-02-08-2024/e...

Date: Feb 9 2024

https://www.ticketmaster.com/super-bowl-experience-presented-by-toyota-las-vegas-nevada-02-09-2024/e...

Date: Feb 10 2024

https://www.ticketmaster.com/super-bowl-experience-presented-by-toyota-las-vegas-nevada-02-10-2024/e...

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and add 112 WASHINGTON PL for this parking event:

Event: Trans-Siberian Orchestra Parking
Venue: PPG Paints Arena Parking
Date: Sat, Dec 16, 2023, 2:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-trans-siberian-orchestra-pittsburgh-tickets-12-16-2023/e...

Primary Link:  https://www.parkwhiz.com/ppg-paints-arena-parking/trans-siberian-orchestra-the-ghosts-of-christmas-e...

[RmOropesa]

Hi Team,

Seeking your assistance in updating and adding GENERAL ADMISSION, E LEFT, E CENTER, and E RIGHT Sections on the  event map for the below event: 

Event Name: Say Anything
Venue: Royal Oak Music Theatre|Royal Oak, MI
Event Date & Time:  Wed, May 15, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/say-anything-royal-oak-tickets-5-15-2024/event/152701547/?

Primary Link: https://tix.axs.com/fp3dHgAAAADk4NZSAgAAAADt%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCFJveWFsT2FrAP%2f%2f%2f%2f....

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and add 112 WASHINGTON PL for this parking event:

Event: Trans-Siberian Orchestra Parking
Venue: PPG Paints Arena Parking
Date: Sat, Dec 16, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-trans-siberian-orchestra-pittsburgh-tickets-12-16-2023/e...

Primary Link:  https://www.parkwhiz.com/ppg-paints-arena-parking/trans-siberian-orchestra-the-ghosts-of-christmas-e...

[katzbautista08]

Hi Team,

Please add " General Lot Parking " on Stubhub for the below event.

Olivia Rodrigo Parking
Wells Fargo Center Philadelphia Parking
Philadelphia, PA
Fri, Jul 19, 2024, 7:31 PMPrimary link : https://www.ticketmaster.com/parking-olivia-rodrigo-philadelphia-pennsylvania-07-19-2024/event/30005...
Stubhub Link : https://www.stubhub.com/parking-passes-only-olivia-rodrigo-philadelphia-tickets-7-19-2024/event/1523...

Thanks!

[katzbautista08]

Hi Team,

Please update the Stubhub Map by adding General Admission section for below event.

Say Anything
The Eastern|Atlanta, GA
Tue, Apr 30, 2024, 7:30 PM
Primary Link : https://www.axs.com/events/517423/say-anything-tickets
Stubhub Link : : https://www.stubhub.com/say-anything-atlanta-tickets-4-30-2024/event/152701490/?

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name:  John Summit  5PM
Event Date: 12/16/23
Issue to Resolve: Please add missing section (GENERAL PARKING) and make it clickable and interactive
Primary Map Link: https://www.livenation.com/event/vvG1IZ9Yx3nw2W/john-summit
Screenshot of SH error: 

Thanks!