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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

pmarenson
Rookie

Re: Map Errors on Site

Pit section should be reserved seating for the following event- Please adjust! 

 

Adam Ant

Greek Theatre, Los Angeles, CA

4/27/24 7:30PM

 

https://www.stubhub.com/adam-ant-los-angeles-tickets-4-27-2024/event/152942576/

 

https://www.axs.com/events/526681/adam-ant-tickets

 

Thanks!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to make Floor Sections to General Admission Floor for below event:

Event Name: Corb Lund
Venue: Algonquin Commons Theatre, Ottawa, ON
Event Date & Time: Mar 16, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/corb-lund-ottawa-tickets-3-16-2024/event/152460780/?

Primary Link: https://www.ticketmaster.ca/corb-lund-the-el-viejo-release-nepean-ontario-03-16-2024/event/31005F4AB...

Reply
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websales
Rookie

Re: Map Errors on Site

Aaron Lewis @ Hard Rock Cincinnati Outdoor Arena, Cincinnati, OH Sat 6/15/24 7:30 PM

 

Please add a map for the event.

 

SH: https://www.stubhub.com/aaron-lewis-cincinnati-tickets-6-15-2024/event/152945188/

 

Primary: https://www.ticketmaster.com/aaron-lewis-cincinnati-ohio-06-15-2024/event/16006033AA5D4E6E

Reply
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to add sections WC101,WC102 and WC103/ W107, W109, W110 and W112 for the event below:

Elevation Worship

NOW Arena|Hoffman Estates, IL

Sun, Feb 25, 2024, 7:00 PM

 

Elevation Worship Tickets - StubHub


Elevation Worship & Steven Furtick Tickets Feb 25, 2024 Hoffman Estates, IL | Ticketmaster

Thank you!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map floor updated to match the primary?

 

EVENT NAME: Nate Bargatze

EVENT DATE: 04/24/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/nate-bargatze-lafayette-tickets-4-24-2024/event/152941550/?quantity=0&sectio...

 

PRIMARY LINK: https://www.ticketmaster.com/nate-bargatze-the-be-funny-tour-lafayette-louisiana-04-24-2024/event/1B...

 

THANKYOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the map updated to reflect the floor on the primary?

 

EVENT NAME: Nate Bargatze

EVENT DATE: 4/26/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/nate-bargatze-houston-tickets-4-26-2024/event/152941594/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/nate-bargatze-the-be-funny-tour-houston-texas-04-26-2024/event/3A006032...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the map floor updated to match the primary?

 

EVENT NAME: Nate Bargatze

EVENT DATE: 5/16/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/nate-bargatze-sioux-falls-tickets-5-16-2024/event/152941514/?clickref=1101ly...

 

PRIMARY LINK: https://www.ticketmaster.com/nate-bargatze-the-be-funny-tour-sioux-falls-south-dakota-05-16-2024/eve...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,


Can you please have your map floor updated to match the primary?

 

EVENT NAME: Nate Bargatze

EVENT DATE: 5/17/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/nate-bargatze-rockford-tickets-5-17-2024/event/152941598/?clickref=1101lyccE...

 

PRIMARY LINK: https://www.ticketmaster.com/nate-bargatze-rockford-illinois-05-17-2024/event/0400602D806A0A70

 

THANK YOU!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your floor map updated to match the primary?

 

EVENT NAME: Nate Bargatze

EVENT DATE: 6/13/14 at 7p

 

STUBHUB LINK: https://www.stubhub.com/nate-bargatze-cedar-rapids-tickets-6-13-2024/event/152941558/?quantity=0&sec...

 

PRIMARY LINK: https://www.ticketmaster.com/nate-bargatze-the-be-funny-tour-cedar-rapids-iowa-06-13-2024/event/0600...

 

THANK YOU!!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map floor updated to match the primary?

 

EVENT NAME: Nate Bargatze

EVENT DATE: 6/15/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/nate-bargatze-toledo-tickets-6-15-2024/event/152941564/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/nate-bargatze-the-be-funny-tour-toledo-ohio-06-15-2024/event/0800603199...

 

THANK YOU!!!

Reply
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