Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Post Malone  8PM
Event Date: 9/25/2024
Issue to Resolve: Please add missing section ADA on Stubhub map
Primary Map Link: https://concerts.livenation.com/event/020060D621879CB9
Screenshot of SH error: 

Thanks!

[mariefemadrid]

Hi Team,

Requesting for General Admission section in Stubhub map to be interactive for the event below:

Aaron Lewis

Cameron County Amphitheater - Event Center|South Padre Island, TX

Fri, Jul 19, 2024, 7:00 PM

https://www.stubhub.com/aaron-lewis-south-padre-island-tickets-7-19-2024/event/153423052/?quantity=2

https://www.eventbrite.com/e/aaron-lewis-the-american-patriot-tour-tickets-856183737607

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Marlon Wayans

EVET DATE: 10/19/24 at 8p

STUBHUB LINK: https://www.stubhub.com/marlon-wayans-bethlehem-tickets-10-19-2024/event/153817342/?quantity=4&secti...

PRIMARY LINK: https://www.ticketmaster.com/marlon-wayans-wild-child-tour-bethlehem-pennsylvania-10-19-2024/event/0...

THANK YOU!!!

[SH123]

Hi team,

Kindly asking for your assistance to add Grandstand bar and Lawn seating for this event below;

Event: Aberdeen IronBirds at Greensboro Grasshoppers 
Event date: 07/04/24 6:30 PM
Link to the event in StubHub: https://www.stubhub.com/greensboro-grasshoppers-greensboro-tickets-7-4-2024/event/152533902/?quantit...
Primary link: Greensboro Grasshoppers vs Aberdeen IronBirds on 7/4/2024 Tickets (ticketreturn.com)

Thank you in advance!

[BMakler78]

Rene Vaca

Dec. 14, 2024

Vic Theatre, Chicago, IL

SH: https://www.stubhub.com/rene-vaca-chicago-tickets-12-14-2024/event/153825422/

PRIMARY (AXS): https://www.axs.com/events/607928/rene-vaca-tickets

Need to include the reserved floor like you have for other seated events at this venue, such as:

https://www.stubhub.com/david-cross-chicago-tickets-10-26-2024/event/153533206/

[Soul26]

Event:  Rod Stewart

Date:  July 24, 2024

https://www.stubhub.com/rod-stewart-las-vegas-tickets-7-24-2024/event/152561576/?quantity=2&sections...

I do not have a correct map. Problem: When scrolling over the map to see where seats are, the seats are shown next to the 202 section. My tickets are on aisle directly across from sec. 204.  So, I’m selling much better seats that what appears. Please help me, I have a medical issue and can’t go to this. I need the money. Thank you for your efforts.

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Alex Warren   8PM
Event Date: 10/24/2024
Issue to Resolve: Please add actual/correct map for this event 
Primary Map Link: https://www.ticketmaster.com/alex-warren-tuscaloosa-alabama-10-24-2024/event/200060BED1F5217D?_gl=1*... 
Screenshot of SH error: 

Thanks!