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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

1717
Zamboni Driver

Re: Map Errors on Site

MN United Soccer events need to have a zone called

Stadium Club

Currently they are just included into

Upper Sideline

 

Both the cheapest tickets and most expensive are under the same zone currently.

 

Sections 128-140 should be its own zone.

 

https://www.stubhub.com/minnesota-united-fc-saint-paul-tickets-9-28-2024/event/152737066/?quantity=0...Screenshot 2024-09-25 095859.png

 

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rafael27
Rookie

Re: Map Errors on Site

Hello,


Can you please have the floor updated to reflect the floor on the primary?


EVENT NAME: Justin Timberlake
EVENT DATE: 01/23/25 7:30p

STUBHUB LINK: https://www.stubhub.com/justin-timberlake-phoenix-tickets-1-23-2025/event/155391906/

 

 

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to match the primary for the following 2 shows?

 

EVENT DATE: 3/7/25 at 7p AND 930p

EVENT NAME: David Nihill

 

STUBHUB LINK: 

1 - https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392942/?quantity=0https://...

2 - https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392814/?quantity=0

 

PRIMARY LINKS: https://www.kennedy-center.org/whats-on/explore-by-genre/comedy/2024-2025/david-nihill/

 

THANK YOU!!!!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to please fix sections E1 - F2. All listings are mapping to wrong section. 

 

Event Details:

Desperado 

Events Center at Pala Casino

Pala, CA

Fri, Oct 11, 2024, 8:00 PM

 

Stubhub Link:

Hotel Desperado - A Tribute To The Eagles Tickets - StubHub

 

angeldulce18_0-1727305607379.png

 

Reply
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Re: Map Errors on Site

Hi!

 

How long does it take for the corrections to get posted and updated?  Thanks so much!

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

Fix the seating map for Eric Clapton at the Hollywood Bowl on Sat Oct 12. This is the third time requesting this! The "Pool" Section needs to be reserved with sections A-E. It was correct for months until all of a sudden it changed! Please fix this today! People can't buy the best seats in the venue!

 

Stubhub Map: https://www.stubhub.com/eric-clapton-los-angeles-tickets-10-12-2024/event/153349851/

 

Ticketmaster: https://www.ticketmaster.com/eric-clapton-hollywood-california-10-12-2024/event/0B00607B9E471CDFScreenshot 2024-09-26 at 8.04.24 AM.png

Reply
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rafael27
Rookie

Re: Map Errors on Site

Hello,


Can you please have the floor updated to reflect the floor on the primary?


EVENT NAME: Maria Jose
EVENT DATE: 01/30/25

 

STUBHUB LINK: https://www.stubhub.com/maria-jose-wheatland-tickets-1-30-2025/event/155335109/?

 

PRIMARY LINK: https://www.ticketmaster.com/event/1C00612416E277B8

 

THANK YOU!!!!!!!

Reply
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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Kindly asking for your assistance to add the missing section "VALET" on Stubhub map for the following event;

Sphere Parking (Eagles) 09/27/24 8:31PM
Stubhub link to event: https://www.stubhub.com/parking-passes-only-the-eagles-las-vegas-tickets-9-27-2024/event/153740319/?...
Primary link: https://www.ticketmaster.com/sphere-parking-eagles-las-vegas-nevada-09-27-2024/event/1700611EA778BED...

Thank you in advance!

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly update and fix the seat map in stubhub map.

 

 

Event:

Nikki Glaser (Rescheduled from 11/3)

Oaklawn Racing Casino Resort|Hot Springs, AR

Sat, Nov 30, 2024, 7:00 PM
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A_L
Zamboni Driver

Re: Map Errors on Site

Incorrect map
Show is a seated event.

Steve-O 10/10/2024 7:00 PM

Historic Bakersfield Fox Theater, Bakersfield CA

https://www.axs.com/events/618883/steve-o-tickets


https://www.stubhub.com/steve-o-bakersfield-tickets-10-10-2024/event/154815590/?clickref=1011lzJ9nf9...

Thank you

Reply
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