Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[1717]

MN United Soccer events need to have a zone called

Stadium Club

Currently they are just included into

Upper Sideline

Both the cheapest tickets and most expensive are under the same zone currently.

Sections 128-140 should be its own zone.

https://www.stubhub.com/minnesota-united-fc-saint-paul-tickets-9-28-2024/event/152737066/?quantity=0...

[rafael27]

Hello,


Can you please have the floor updated to reflect the floor on the primary?


EVENT NAME: Justin Timberlake
EVENT DATE: 01/23/25 7:30p

STUBHUB LINK: https://www.stubhub.com/justin-timberlake-phoenix-tickets-1-23-2025/event/155391906/

PRIMARY LINK: https://www.ticketmaster.com/event/19006127BE2C357F

THANK YOU!!!!!!!

[mrapt102]

Hello,

Can you please have your map updated to match the primary for the following 2 shows?

EVENT DATE: 3/7/25 at 7p AND 930p

EVENT NAME: David Nihill

STUBHUB LINK: 

1 - https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392942/?quantity=0https://...

2 - https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392814/?quantity=0

PRIMARY LINKS: https://www.kennedy-center.org/whats-on/explore-by-genre/comedy/2024-2025/david-nihill/

THANK YOU!!!!

[angeldulce18]

Hi Team,

Seeking your assistance to please fix sections E1 - F2. All listings are mapping to wrong section. 

Event Details:

Desperado 

Events Center at Pala Casino

Pala, CA

Fri, Oct 11, 2024, 8:00 PM

Stubhub Link:

Hotel Desperado - A Tribute To The Eagles Tickets - StubHub

[RoxanneWorsham]

Hi!

How long does it take for the corrections to get posted and updated?  Thanks so much!

[Indiana_Jones]

Fix the seating map for Eric Clapton at the Hollywood Bowl on Sat Oct 12. This is the third time requesting this! The "Pool" Section needs to be reserved with sections A-E. It was correct for months until all of a sudden it changed! Please fix this today! People can't buy the best seats in the venue!

Stubhub Map: https://www.stubhub.com/eric-clapton-los-angeles-tickets-10-12-2024/event/153349851/

Ticketmaster: https://www.ticketmaster.com/eric-clapton-hollywood-california-10-12-2024/event/0B00607B9E471CDF

[rafael27]

Hello,

Can you please have the floor updated to reflect the floor on the primary?

EVENT NAME: Maria Jose
EVENT DATE: 01/30/25

STUBHUB LINK: https://www.stubhub.com/maria-jose-wheatland-tickets-1-30-2025/event/155335109/?

PRIMARY LINK: https://www.ticketmaster.com/event/1C00612416E277B8

THANK YOU!!!!!!!

[SH123]

Hi team,

Kindly asking for your assistance to add the missing section "VALET" on Stubhub map for the following event;

Sphere Parking (Eagles) 09/27/24 8:31PM
Stubhub link to event: https://www.stubhub.com/parking-passes-only-the-eagles-las-vegas-tickets-9-27-2024/event/153740319/?...
Primary link: https://www.ticketmaster.com/sphere-parking-eagles-las-vegas-nevada-09-27-2024/event/1700611EA778BED...

Thank you in advance!

[Quiennie]

Hi Team,

Kindly update and fix the seat map in stubhub map.

Event:

Nikki Glaser (Rescheduled from 11/3)

Oaklawn Racing Casino Resort|Hot Springs, AR

Sat, Nov 30, 2024, 7:00 PM

stubhub link: https://www.stubhub.com/nikki-glaser-hot-springs-tickets-11-30-2024/event/153831963/?quantity=0&list...

For map reference: https://etix.com/ticket/p/44158930/nikki-glaseralive-and-unwell-tour-rescheduled-from-113-hot-spring...

Thanks,

Quiennie

[A_L]

Incorrect map
Show is a seated event.

Steve-O 10/10/2024 7:00 PM

Historic Bakersfield Fox Theater, Bakersfield CA

https://www.axs.com/events/618883/steve-o-tickets


https://www.stubhub.com/steve-o-bakersfield-tickets-10-10-2024/event/154815590/?clickref=1011lzJ9nf9...

Thank you