StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

1717

MN United Soccer events need to have a zone called

Stadium Club

Currently they are just included into

Upper Sideline

Both the cheapest tickets and most expensive are under the same zone currently.

Sections 128-140 should be its own zone.

https://www.stubhub.com/minnesota-united-fc-saint-paul-tickets-9-28-2024/event/152737066/?quantity=0...

rafael27

Hello,

Can you please have the floor updated to reflect the floor on the primary?

EVENT NAME: Justin Timberlake
EVENT DATE: 01/23/25 7:30p

STUBHUB LINK: https://www.stubhub.com/justin-timberlake-phoenix-tickets-1-23-2025/event/155391906/

PRIMARY LINK: https://www.ticketmaster.com/event/19006127BE2C357F

THANK YOU!!!!!!!

mrapt102

Hello,

Can you please have your map updated to match the primary for the following 2 shows?

EVENT DATE: 3/7/25 at 7p AND 930p

EVENT NAME: David Nihill

STUBHUB LINK:

1 - https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392942/?quantity=0https://...

2 - https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392814/?quantity=0

PRIMARY LINKS: https://www.kennedy-center.org/whats-on/explore-by-genre/comedy/2024-2025/david-nihill/

THANK YOU!!!!

angeldulce18

Hi Team,

Seeking your assistance to please fix sections E1 - F2. All listings are mapping to wrong section.

Event Details:

Desperado

Events Center at Pala Casino

Pala, CA

Fri, Oct 11, 2024, 8:00 PM

Stubhub Link:

Hotel Desperado - A Tribute To The Eagles Tickets - StubHub

RoxanneWorsham

Hi!

How long does it take for the corrections to get posted and updated? Thanks so much!

Indiana_Jones

Fix the seating map for Eric Clapton at the Hollywood Bowl on Sat Oct 12. This is the third time requesting this! The "Pool" Section needs to be reserved with sections A-E. It was correct for months until all of a sudden it changed! Please fix this today! People can't buy the best seats in the venue!

Stubhub Map: https://www.stubhub.com/eric-clapton-los-angeles-tickets-10-12-2024/event/153349851/

Ticketmaster: https://www.ticketmaster.com/eric-clapton-hollywood-california-10-12-2024/event/0B00607B9E471CDF