StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid · ‎09-22-2022

Hi Team,

Requesting map seat for the event below:

Matt Nathanson

Revolution Hall Portland|Portland, OR

Fri, Sep 30, 2022, 7:30 PM

StubHub Link: https://www.stubhub.com/matt-nathanson-portland-tickets-9-30-2022/event/150252473/

Prim Link: https://www.etix.com/ticket/p/4588892/matt-nathanson-portland-revolution-hall

Thank you

SChang13 · ‎09-22-2022

Hello - this pertains to all University of Arizona Men's Basketball games.

First off, there is no map and the site has been saying that it has been under construction for weeks now.

Second, they just created a "Row 2" for "Scholarship Row" or "SR", so you need to fix that when people listing. Right now, the site gives options for 8, 10, 14, 16 and 22, but only gives option for "SR". I think you should change these to something else besides just the general reference to the sections, as it is misleading. Maybe FL8, FL810, FL814, FL816 and FL822. Also, there needs to be an option for 1st and 2nd rows.

Finally, as of now, the site is only giving options to enter barcodes, but the actual only transfer method (as of now) for these tickets is mobile transfer via email. The University controls how to transfer these tickets and you have to go through them via their email transfer, until they allow the seller to sell via StubHub, which I don't think happens until a couple weeks before the season.

Here's a link to the first game: https://www.stubhub.com/arizona-wildcats-basketball-tucson-tickets-9-30-2022/event/150428134/