StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores · ‎02-06-2023

Hi Team,

Seeking your assistance to update map and add options General Admission and General Admission VIP for this event:

Event Name: Epik High

Venue: The Observatory North Park

Event Date & Time: Sun, Feb 26, 2023, 6:30 PM

Stubhub Link: https://www.stubhub.com/epik-high-san-diego-tickets-2-26-2023/event/151292510/?clickref=1101lwwkPCW4...

Primary Link: https://concerts.livenation.com/event/0B005D76E73F1D49?f_use_ras_unavailability=true&f_ras_manifest_...

Mauflores · ‎02-07-2023

Hi Team,

Seeking your assistance for a second request to add the map for this event:

Event Name: Anastasia

Venue: Playhouse on Rodney Square

Event Date & Time: Sun, Feb 12, 2023, 2:00 PM

Stubhub Link: https://www.stubhub.com/anastasia-wilmington-tickets-2-12-2023/event/151197932/?clickref=1101lwwkUkH...

Primary Link: https://tickets.thegrandwilmington.org/7221/7227

ltcnica08 · ‎02-07-2023

Hi Team,

Seeking your assistance to add VIP PIT and GA FLOOR sections for below event:

Event Name: Trippie Redd
Venue: Mullett Arena|Tempe, AZ
Event Date & Time: Thu, Mar 02, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/trippie-redd-tempe-tickets-3-2-2023/event/151339160/
Primary Link: https://www.ticketmaster.com/event/19005D959E681F4B

todd803 · ‎02-07-2023

Trying to sell tickets for the event below, but I am not able to select the row my seats are in. Rows AA-CC, which are the 1st 3 rows in the section(courtside) are missing from section 115 as well as all other lower deck sections on the seating chart. They have been missing from all other games this season as well.

Please update to correct the missing rows for sections 101-118.

Stubhub listing - https://www.stubhub.com/south-carolina-gamecocks-womens-basketball-columbia-tickets-2-12-2023/event/...

UofSC ticket listing / Tickmaster which shows row AA-CC when zoomed in - https://www.ticketmaster.com/university-of-south-carolina-gamecocks-womens-columbia-south-carolina-0...

Seating chart also provided from venue website (https://www.coloniallifearena.com/events/seating)