Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[nrsharp]

Eels
Variety Playhouse Atlanta
June 30, 2023

Missing ticketed seats. The SH map only shows GA sections. The venue also has an assigned section.

Correct map
https://www.axs.com/events/407842/eels-tickets

Stubhub map
https://www.stubhub.com/eels-atlanta-tickets-6-30-2023/event/104903068/

[Quiennie]

Hi Team,

Please update map on Stubhub for this event :

Ralph Barbosa
Oct 19 • Thu • 7:00PM • 2023
Punch Line Sacramento, Sacramento, California

Stubhub Link: https://www.stubhub.com/ralph-barbosa-sacramento-tickets-10-19-2023/event/151707717/?quantity=2

Primary Link: https://concerts.livenation.com/ralph-barbosa-sacramento-california-10-19-2023/event/1C005E92914E1A7...


Thanks,

Quiennie

[Lotusjoyce]

Hi Team,

Please update the Stubhub map of this event:

Chris Stapleton Parking
Xfinity Center - MA Parking | Mansfield, MA
Sat, Jun 10, 2023, 7:01 PM

Primary link:
https://concerts.livenation.com/event/01005E4A84D51F24?_gl=1*dsk2pj*_gcl_au*ODY0OTg2Nzc1LjE2ODU4OTYy...

Stubhub link:

https://www.stubhub.com/parking-passes-only-chris-stapleton-mansfield-tickets-6-10-2023/event/151466...

Thank you

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map for this event:

Chris Stapleton Parking
Xfinity Center - MA Parking | Mansfield, MA
Sat, Jun 9, 2023, 7:01 PM

Primary link:
https://concerts.livenation.com/event/01005E41E50F7ECC?_gl=1*1kw6yrx*_gcl_au*ODY0OTg2Nzc1LjE2ODU4OTY...

Stubhub link:

https://www.stubhub.com/parking-passes-only-chris-stapleton-mansfield-tickets-6-9-2023/event/1514451...

Thank you

[JONA]

Hi Team,

Please update map on Stubhub for this event:Lollapalooza Aftershow - Peach Pit
Aug 03 • Thu • 11:00PM • 2023
Vic Theatre, Chicago, IL

Stubhub Link: https://www.stubhub.com/peach-pit-chicago-tickets-8-3-2023/event/151847563/?

Primary Link: https://www.axs.com/events/487291/peach-pit-tickets

  Thanks,Quiennie

[fulfillment]

- Event Name: Pinky Patel

- Event Date: Jun 09, 2023

- Link to the event on our site: https://www.stubhub.com/pinky-patel-portland-tickets-6-9-2023/event/151691021/
- Link to event: https://www.ticketnetwork.com/tickets/5666435/pinky-patel-tickets-fri-jun-9-2023-aladdin-theater

[JONA]

Hi Team,

Please update StubHub map for this event  Nickel Creek 07/29/2023  to  match the map on the primary market. Please see link below for reference:

https://www.ticketmaster.com/nickel-creek-edgartown-massachusetts-07-29-2023/event/01005E9226B57D08

Thanks,

Jona

[Quiennie]

Hi Team, 

Please update stubhub map for this event:

Demi Lovato
Jun 16 • Fri • 6:00PM • 2023
The Stone Pony, Asbury Park, New Jersey

Stubhub link:

https://www.stubhub.com/demi-lovato-asbury-park-tickets-6-16-2023/event/151577924/

primary link: 

https://www.ticketmaster.com/demi-lovato-asbury-park-new-jersey-06-16-2023/event/00005E6BF9507232

Thanks,

Quiennie

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map to Right, Right Center, left and Left Center of this event:

Nickel Creek
Old Whaling Church | Edgartown, MA
Sat, Jul 29, 2023, 8:00 PM

Stubhub link:

https://www.stubhub.com/nickel-creek-edgartown-tickets-7-29-2023/event/151841284/?quantity=2

Primary link:

https://www.ticketmaster.com/nickel-creek-edgartown-massachusetts-07-29-2023/event/01005E9226B57D08

Thank you

[larrybird3301]

the seating chart for the dead and company folsem field shows is incorrect on the stubhub website.  the entire floor artwork is shifted to the right.  it misrepresents where the sections are.  this could definitely hurt the ability to sell tickets because people will think they are not getting good seats.  for example, i am trying to sell section 119, which is great side view seat, but if you look at stubhub's seating chart, it looks like you do not have a view of the stage.  none has listed in this section.  i have attached the correct seating chart.  the correct one is the first and second (orange/red) (black/white) the incorrect one from stubhub is third one (purple/white). stubhub needs to fix this immediately!  thank you