Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Kindly make the event map interactive.

Event:

Ryan Long (21+ Event)

San Jose Improv|San Jose, CA

Wed, Nov 15, 2023, 8:00 PM

Link to the event on StubHub.com:

https://www.stubhub.com/ryan-long-san-jose-tickets-11-15-2023/event/151761968/

Link to the event from the primary ticket provider:

https://www.ticketweb.com/event/ryan-long-san-jose-improv-tickets/13197338

Thanks!

[websales]

AJR @ Heritage Bank Center, Cincinnati, OH Tue 7/23/24 7:30 PM

Entire map missing.

SH Link: https://www.stubhub.com/ajr-cincinnati-tickets-7-23-2024/event/152580785/?

Primary Link: https://www.ticketmaster.com/event/16005F67B498289B?referrer=https%3A%2F%2Fwww.ticketmaster.com%2Fse...

[websales]

AJR @ Rocket Mortgage Fieldhouse, Cleveland, OH Thu 6/27/24 6 PM

Event is reserved. Not GA.

SH Link: https://www.stubhub.com/ajr-cleveland-tickets-6-27-2024/event/152582080/?

Primary Link: https://seatgeek.com/ajr-tickets/cleveland-ohio-rocket-mortgage-fieldhouse-2024-06-27-7-30-pm/concer...

[BMakler78]

Tickets in Section 2 for this event are not showing the row number:

https://www.stubhub.com/cody-jinks-nashville-tickets-4-27-2024/event/152481881/?quantity=2&sections=...

[BMakler78]

Add map for this event:

https://www.eventbrite.com/e/bruce-hornsby-and-ymusic-present-brhym-tickets-744679465327

[angeldulce18]

Hi Team,

Please update correct parking section label from Green Lot to Morgan Lot on the following event:

Romeo Santos Parking

Amalie Arena Parking

Tampa, FL

Wed, Nov 15, 2023, 7:01 PM

Stubhub Link:

Romeo Santos Tickets - StubHub

[angeldulce18]

Hi Team,

Please update correct parking section label from Green Lot to Morgan Lot on the following event:

Jo Koy Parking

Amalie Arena Parking Tampa, FL

Fri, Nov 17, 2023, 8:01 PM0

Stubhub Link:

Jo Koy Tickets - StubHub

[mariefe_madrid]

Hi Team,

Requesting to add Floor 1 to 7 on the map for the event below:

Cirque Dreams Holidaze

Tahoe Blue Event Center|Stateline, NV

Sat, Dec 16, 2023, 7:30 PM

https://www.stubhub.com/cirque-dreams-stateline-tickets-12-16-2023/event/152035499/?sections=1779347...

Cirque Dreams Holidaze (Touring) Tickets Dec 16, 2023 07:30 PM Stateline, NV | Ticketmaster

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add Balcony Left Center and Balcony Right Center section on the map for the event below:

Leanne Morgan

Connor Palace Playhouse Square|Cleveland, OH

Fri, Mar 15, 2024, 7:00 PM

https://tickets.playhousesquare.org/online/mapSelect.asp

https://www.stubhub.com/leanne-morgan-cleveland-tickets-3-15-2024/event/152398262/

Thank you

[aj123]

Hi Team,

Seeking your assistance to add the floor sections for below event:

Event Name: Cirque Dreams Holidaze
Venue: Bryce Jordan Center, University Park, PA
Event Date & Time: Dec 13, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/cirque-dreams-university-park-tickets-12-13-2023/event/151944980/?quantity=2
Primary Link: https://www.ticketmaster.com/event/02005EC748F998D4

Thank you!