Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Flatland Cavalry  7:00 PM
Event Date: Jul 24, 2024,
Issue to Resolve: Please add correct Stubhub map for this event 
Primary Map Link: https://www.etix.com/ticket/p/72721223/fair-concert-featuring-the-futurebirds-flatland-cavalry-spons...
Screenshot of SH error: 

Thanks!

[Zreel02]

Hi Team,

Seeking your assistance to add floor and  stage on Stubhub for this event below!

Event Name: Sebastian Maniscalco

Event Date/time:  Scotiabank Arena in Toronto, ON Sat, Nov 23 at 7:30pm

StubHub Link: https://www.stubhub.com/sebastian-maniscalco-toronto-tickets-11-23-2024/event/152737094/

Primary Link: https://www.ticketmaster.ca/event/10005F7C0B03515D

 
attached below correct map:

thank you!

[Zreel02]

Hi Team,

Seeking your assistance to add floor and  stage on Stubhub for this event below!

Event Name: Sebastian Maniscalco

Event Date/time:  Scotiabank Arena in Toronto, ONFri, Nov 22 at 7:30pm

StubHub Link: https://www.stubhub.com/sebastian-maniscalco-toronto-tickets-11-22-2024/event/152661294/

Primary Link: https://www.ticketmaster.ca/event/10005F78DFF64426
attached below correct map:

thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: PRIMUS and COHEED AND CAMBRIA - Presented by 105.7 The Point (7:00 PM)
Event Date:  8/3/2024
Issue to Resolve: Please add missing sections A, B, and C to SH map
Primary Map Link: https://www.ticketmaster.com/primus-and-coheed-and-cambria-presented-maryland-heights-missouri-08-03...
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Anne Wilson  8PM
Event Date: 7/17/24
Issue to Resolve: Please update map to be clickable/interactive
Primary Map Link: https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/showManifest 
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Santana and Counting Crows , 7:00 PM
Event Date: 08/27/24
Issue to Resolve: Please update name from LAWN GENERAL ADMISSION to MANCINI'S SLEEPWORLD LAWN on SH map
Primary Map Link: https://concerts.livenation.com/santana-and-counting-crows-oneness-tour-mountain-view-california-08-...
Screenshot of SH error: 

Thanks!

[lotus_gaymarie]

Event:

The Eagles

MSG Sphere | Las Vegas, NV

Fri, Oct 18, 2024, 8:30 PM

Kindly add the event map.

Link to the event on StubHub.com:

https://www.stubhub.com/eagles-las-vegas-tickets-10-18-2024/event/153740114/?

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/170060C614B44670

Thanks!

[lotus_gaymarie]

Event:

That Mexican OT

Mechanics Bank Theater | Bakersfield, CA

Sun, Aug 04, 2024, 8:00 PM

Kindly update event map and make it all GA.

Link to the event on StubHub.com:

https://www.stubhub.com/that-mexican-ot-bakersfield-tickets-8-4-2024/event/153802028/?

Link to the event from the primary ticket provider:

https://www.axs.com/au/events/595812/that-mexican-ot-tickets

Thanks!

[Kaela]

Map Error on site:

JESSE COOK - Massey Hall, Toronto Canada, FRI FEB 28, 2025 7:30 PM

The floor is not GA, event is 100% seated including Section 100.

Please fix asap, thanks!

Event Link w/correct map - https://masseyhall.mhrth.com/tickets/jesse-cook/

StubHub Link w/incorrect map - https://www.stubhub.ca/jesse-cook-toronto-tickets-2-28-2025/event/153743361/?quantity=2&sections=&ti...

[Quiennie]

Hi Team,

Kindly add missing sections in stubhub map for the event below:

Charley Crockett

Thu, Sep 12, 2024, 7:00 PM

Red Rocks Amphitheatre | Morrison, CO

Sections to add:

• Back Right
• Back Center Right
• Back Center Left
• Back Left
• Right
  
• Center Right
• Center Left
• Left

stubhub link: https://www.stubhub.com/charley-crockett-morrison-tickets-9-12-2024/event/153241217/?priceOption=1,1...

For map reference: https://www.axs.com/events/535746/charley-crockett-tickets

Thanks,

Quiennie