Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

We would like to make a follow up to update and add the parking map for this event:

Event: Cage The Elephant Parking
Venue: Ameris Bank Amphitheatre Parking
Date: Fri, Aug 02, 2024, 6:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-cage-the-elephant-alpharetta-tickets-8-2-2024/event/1531...

Primary Link:  https://concerts.livenation.com/event/0E00605D8BBF33C2?_gl=1*1vy3d1f*_gcl_au*MTYxMzA2NDk2My4xNzIwNjU... 

[pmarenson]

Please update the event to have a GA and VIP section

Black Coffee

Under the K Bridge- NY, NY

10/12/24 8PM

https://www.stubhub.com/black-coffee-new-york-tickets-10-12-2024/event/154254136/

https://www.axs.com/events/621577/black-coffee-tickets

[SH123]

Hi team!

Kindly asking for your assistance to update/correct the Stubhub map for the event below;

Event name: Zach Williams
Event date and time: 08/24/24 20:00
Link to the event on StubHub site: https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/?priceRange=85%2C10...
Primary link: https://ticketpeak.co/lyrictheatre/events/9183-Zach%20Williams%20at%20the%2050th%20Anniversary%20of%...

Thank you in advance!

[marylotustix00]

Hi Team,

Seeking your assistance to add the correct time and map for below event:

Correct time: 8:00 PM

Event Name: Goth Babe
Venue: The Sound, Del Mar, CA
Event Date & Time: Sat • Sep 28 • 8:00 PM

Stubhub Link:
https://www.stubhub.com/goth-babe-richmond-tickets-9-8-2024/event/152979983/?priceOption=1,181,652.7...

Primary Link: https://www.ticketmaster.com/event/0A0060A1B52F422D?irgwc=1&clickid=XMXUN11vUxyPRMFxycUKd1arUkCxl0VF...

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event. Please update sections  Floor and Promenade to General Admission.

Event:Kikuo 
Venue: Palladium Times Square
Date: Sat, Aug 24, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/kikuo-new-york-tickets-8-24-2024/event/153719974/

Primary Link:  https://www.ticketmaster.com/event/000060C4A7FA24DB 

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Jo Koy  8PM
Event Date: 10/24/2024
Issue to Resolve: Please add missing sections 1 to 12, 21 to 24, 31 to 34 on Stubhub map
Primary Map Link: https://ticketswestinw.evenue.net/events/jo-koy-just-being-koy-tour
Screenshot of SH error: 

Thanks!

[BMakler78]

Rickie Lee Jones

Oct 30, 2024

SH: https://www.stubhub.com/rickie-lee-jones-evanston-tickets-10-30-2024/event/154307922/

PRIMARY: https://www.eventbrite.com/e/rickie-lee-jones-sweet-honey-in-the-rock-tickets-940696668057

Add the Golden Circle section in front of the stage like you have for other events at this venue, such as:

https://www.stubhub.com/rufus-wainwright-evanston-tickets-9-7-2024/event/153634663/

[Zreel02]

Hi Team,

Seeking your assistance to add floor and  stage on Stubhub for this event below!

Event Name: Sebastian Maniscalco

Event Date/time:  Scotiabank Arena in Toronto, ON Sat, Nov 23 at 7:30pm

StubHub Link: https://www.stubhub.com/sebastian-maniscalco-toronto-tickets-11-23-2024/event/152737094/

Primary Link: https://www.ticketmaster.ca/event/10005F7C0B03515D
attached below correct map:

thank you!

[mariefemadrid]

Hi Team,

Requesting for General Parking (Green, Blue, Yellow, and Orange lots) section in Stubhub map to be interactive for the parking event below:

ATEEZ Parking

BMO Stadium Parking|Los Angeles, CA

Sun, Jul 21, 2024, 7:31 PM

https://www.stubhub.com/parking-passes-only-ateez-los-angeles-tickets-7-21-2024/event/153523416/?qua...

https://www.ticketmaster.com/event/0A0060A235A6524C

Thank you!

[angeldulce18]

Hi Team,

Sending you a follow request to please update the correct parking map and add the missing sections Lot A -C and VIP Lot for the following event:

Cage The Elephant Parking

Ameris Bank Amphitheatre Parking

Alpharetta, GA

Fri, Aug 02, 2024, 6:31 PM

Stubhub Link:

Cage The Elephant Tickets - StubHub