Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Wicked  0730PM
Event Date: 2/7/2025
Issue to Resolve: Please update the map and remove the separation of each sections and make it just one as per the primary link. 
Primary Map Link: https://www.ticketmaster.com/wicked-touring-san-diego-california-02-07-2025/event/0A0060D8ABD04083?r...
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Gavin Adcock  08:30 PM
Event Date: 11/15/2024
Issue to Resolve: Please add missing section VIP PORCH 1-7 and fix the arrangement of sections as shown on the primary map. 
Primary Map Link: https://www.etix.com/ticket/p/54921250/gavin-adcock-helotes-floores-country-store 

Screenshot of SH error:

Thanks!

[jtdoyle1]

Iowa State Cyclones Football Tickets - StubHub

UCF Knights at Iowa State Cyclone Football 10/19/2024 @6:30pm

There is no dropdown for Row 29 in Section W (upper sideline) when listing these tickets so I can't put in my row information.

[mct6426]

PARKING PASSES ONLY USC Trojans at Maryland Terrapins Football

10-19-2024

stubhub link

accurate map link

Map on Stubhub listing is greyed out

[Indiana_Jones]

Please add correct seating chart for:

Kane Brown in Uncasville, CT on Sat May 3 and May 2. 

Stubhub Map: https://www.stubhub.com/kane-brown-uncasville-tickets-5-3-2025/event/155763178/?qid=dd06876215192923...

Ticketmaster: https://www.ticketmaster.com/kane-brown-the-high-road-tour-uncasville-connecticut-05-03-2025/event/1...

[mariefe_madrid]

Hi Team,

Requesting for the following sections to be interactive:
Orchestra Pit, Orchestra Front Right, Orchestra Front Left, Orchestra Rear sections, 1st Loge section, Balcony Right, Balcony Left, 2nd Loge section, 2nd Balcony Right and 2nd Balcony Left

Anjelah Johnson Reyes

Carolina Theatre - Fletcher Hall|Durham, NC

Thu, May 08, 2025, 7:00 PM

https://tickets.carolinatheatre.org/orderticketsvenue.asp?p=3940

https://www.stubhub.com/anjelah-johnson-durham-tickets-5-8-2025/event/155744358/?priceRange=0,100

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT DATE: 11/03/24 at 8p

EVENT NAME: Chayanne

STUBHUB LINK:  https://www.stubhub.com/chayanne-washington-tickets-11-3-2024/event/153131617/?quantity=0

PRIMARY LINK:   https://www.ticketmaster.com/chayanne-bailemos-otra-vez-tour-washington-district-of-columbia-11-03-2...

THANK YOU!!!

[marylotustix00]

Hi Team,

Seeking your assistance to correct map and remove ORCH BOX LEFT, ORCH BOX RIGHT, FRONT ORCH CENTER, FRONT ORCH RIGHT. FRONT ORCH LEFT, ORCH LEFT OUTER, ORCH LEFT INNER, ORCH RIGHT OUTER, ORCH RIGHT INNER, LOGE BOX LEFT, LOGE BOX RIGHT, LOGE LEFT, LOGE RIGHT. LOGE CENTER, LOWER BALC LEFT LOWER BALC RIGHT, LOWER BALC CENTER, UPPER BALC LEFT, UPPER BALC RIGHT AND UPPER BALC CENTER for below event:

Correct Sections are as follows:
Front Orchestra
Orchestra
Balcony
Loge

Event Name: Itzhak Perlman
Venue: Granada Theater Santa Barbara in Santa Barbara, CA
Event Date & Time: Thu, Nov 7 at 7:00pm

Stubhub Link: https://www.stubhub.com/itzhak-perlman-santa-barbara-tickets-11-7-2024/event/155354361/?quantity=0&s...

Primary Link: https://artsandlectures.ucsb.edu/buy/?performanceId=5232

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT DATE: 3/7/25 at 7p and 930p

EVENT NAME: David Nihill

SH LINK 7p:  https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392942/?quantity=0

SH LINK 930p:   https://www.stubhub.com/david-nihill-washington-tickets-3-7-2025/event/155392814/?quantity=0

PRIMARY LINK:   https://www.kennedy-center.org/whats-on/explore-by-genre/comedy/2024-2025/david-nihill/

THANK YOU!!

[SH123]

Hi team,

Seeking your assistance to make the Stubhub map interactive for the following event;
The Book of Mormon
2025-01-18 2:00 PM
Pioneer Center for the Performing Arts

Stubhub link: https://www.stubhub.com/the-book-of-mormon-reno-tickets-1-18-2025/event/155144868/?quantity=0&priceR...

Primary link: https://www.pioneercenter.com/onsale/Online/default.asp?doWork%3A%3AWScontent%3A%3AloadArticle=Load&...

Thank you in advance!