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Karvinator
New User

Account Deleted After Selling Tickets? Beware

I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.

I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying to receive payment for the tickets today but there were no order or listing details anywhere.

I spoke to support today who told me to log in and log out to refresh things. Now the team cannot find my account at all. I sold two tickets and StubHub has no records of this anywhere and keep closing out my chats with them!

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here