I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.
I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying to receive payment for the tickets today but there were no order or listing details anywhere.
I spoke to support today who told me to log in and log out to refresh things. Now the team cannot find my account at all. I sold two tickets and StubHub has no records of this anywhere and keep closing out my chats with them!