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saidr10
Waterboy

Can't reupload a pdf file

Hi @community , 

I need urgent help here with uploading a pdf/reuploading pdf. My order has been confirmed when i have uploaded the file (got an email that my ticket has been delivered) , but when i click on view sold files files to make sure if the ticket has been uploaded it's blank (white window and nothing reloads). I tried to contact/call the support team and asked them if i can resend them the PDF file so they can reupload it from side. They sent me an email that i need to answer to but its from noreply@stubhub.com everytime i try i get undelivered mail returned to sender error. 

 

If there is any help that you can provide please don't hesitate. 

Thank you 

 

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here